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  • AmityNeon
    AmityNeon Posts: 1,085 Forumite
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    edited 2 June 2023 at 2:35PM
    First experience of trying to close an easy accent account with RCI Bank (Freedom Account). Closure request accepted yesterday afternoon (Thursday 1 June). Rang them to query when the funds would arrive in my nominated account. Answer end of business Monday 5th June. That's taking 96 hours to transfer funds electronically! I could have walked there, collected my cash and walked to building society and deposited the funds quicker than that!

    Timescales for withdrawals are clear:

    If you make a transfer by 2pm on a business day the money should be available in your linked account by the end of the following business day. Where the 24th and/or the 31st of December fall on a business day, an earlier withdrawal cut off time of 11am will apply.

    This is fairly common practice for working-day-only providers who don't offer individual instant access accounts, and process deposits/withdrawals in batches.

  • mebu60
    mebu60 Posts: 1,638 Forumite
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    AmityNeon said:
    RG2015 said:
    mebu60 said:
    Expotter said:
    HSBC announces its Online Bonus Saver is going up to 4% for balances up to £10k on Jun 8th (other rates also increasing)

    Shame I cleared it out yesterday as I'll only get a whisker's worth of interest for the rest of the month

    As did I! Will wait until very end of June to add back. Why oh why didn't they announce in the week prior to 1 June. Or were they waiting to see the level of outflow on 1 June before acting?

    I generally keep £1 in my “abandoned” savings accounts just in case.

    The act of withdrawal reduces the interest rate to the standard rate for the whole calendar month in which the withdrawal was made, so those who withdrew yesterday will not receive the bonus rate of 4% on 8th June, specifically because they withdrew and their accounts remain open (whether with £1 or nothing). In fact, closing the account and opening another would be the only possible workaround.

    Good thinking! Open a new one on 8 June. Doh! (assuming you can have >1).

    I was planning on adding back £10k (minus a bit for interest accrual) on 30 June / 1 July to existing one. 


  • tg99
    tg99 Posts: 1,248 Forumite
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    Re withdrawal times for HTB, spoke to them and withdrawals pre 1pm on a working day are received by end of same day, after 1pm received next working day. They are sent by faster payments but processed manually.
  • Nick_C
    Nick_C Posts: 7,604 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    edited 2 June 2023 at 3:22PM
    First experience of trying to close an easy accent account with RCI Bank (Freedom Account). Closure request accepted yesterday afternoon (Thursday 1 June). Rang them to query when the funds would arrive in my nominated account. Answer end of business Monday 5th June. That's taking 96 hours to transfer funds electronically! I could have walked there, collected my cash and walked to building society and deposited the funds quicker than that!
    Presumably you requested closure after 2pm.  If so, they are paying you within their normal timescales which you should have known about when you opened the account.

    "If you make a transfer by 2pm on a business day the money should be available in your linked account by the end of the following business day."

    https://www.rcibank.co.uk/savings/freedom-savings-account
  • ranciduk
    ranciduk Posts: 729 Forumite
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    Expotter said:
    HSBC announces its Online Bonus Saver is going up to 4% for balances up to £10k on Jun 8th (other rates also increasing)
    Blimey!!

    Didn’t expect 1/2 % rise 

    fantastic 😳


  • Gollygumdrops
    Gollygumdrops Posts: 135 Forumite
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    I have read the last 4 or so pages on here but cannot see if anyone has commented on the Hampshire Trust Bank showing on the MSE site as 3.82% int.,easy access, but on going to their site it is 3.50%.  Have they already pulled the higher rate? If so please MSE towers remove said notification!
  • 10_66
    10_66 Posts: 3,458 Forumite
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    I have read the last 4 or so pages on here but cannot see if anyone has commented on the Hampshire Trust Bank showing on the MSE site as 3.82% int.,easy access, but on going to their site it is 3.50%.  Have they already pulled the higher rate? If so please MSE towers remove said notification!
    Looks like they must've.  It was there earlier this morning.
  • 10_66
    10_66 Posts: 3,458 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    tg99 said:
    Re withdrawal times for HTB, spoke to them and withdrawals pre 1pm on a working day are received by end of same day, after 1pm received next working day. They are sent by faster payments but processed manually.
    I wish they'd be consistent.  I rang them today and was told;
    Withdrawals by phone before 3.30pm would be in receiving bank same working day.
    Withdrawals online before 12pm would be in receiving bank same working day.
    Payments into the account are currently taking 24-48 hours to hit the account due to number of new applications.

  • TiVo_Lad
    TiVo_Lad Posts: 465 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 2 June 2023 at 5:17PM
    Hanley EBS quoting 10 W.D. time frame for processing of postal applications, due to the 'success of [their] Branch Saver account'

    https://thehanley.co.uk/

    There is likely a different team that processes withdrawal requests, but regardless with the high volume of post they'll be receiving, it feels likely postal withdrawal requests may be delayed. Ultimately, there will be a huge pile to sort through before it is sent to the relevant teams. Glad I decided to keep my RS funds for this month handy.
    It's now been pulled but you can still get a postal application in if you're quick.
    We have reached the number of Branch Saver accounts that we aimed to achieve and therefore have withdrawn the account from sale as of 02/06/2023. For members who have sent in a postal application, these will be honoured up to 08/06/2023.  Existing Branch Saver account holders will be able to deposit further funds up to the maximum account limit of £50,000.

  • ForumUser7
    ForumUser7 Posts: 2,466 Forumite
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    TiVo_Lad said:
    Hanley EBS quoting 10 W.D. time frame for processing of postal applications, due to the 'success of [their] Branch Saver account'

    https://thehanley.co.uk/

    There is likely a different team that processes withdrawal requests, but regardless with the high volume of post they'll be receiving, it feels likely postal withdrawal requests may be delayed. Ultimately, there will be a huge pile to sort through before it is sent to the relevant teams. Glad I decided to keep my RS funds for this month handy.
    It's now been pulled but you can still get a postal application in if you're quick.
    We have reached the number of Branch Saver accounts that we aimed to achieve and therefore have withdrawn the account from sale as of 02/06/2023. For members who have sent in a postal application, these will be honoured up to 08/06/2023.  Existing Branch Saver account holders will be able to deposit further funds up to the maximum account limit of £50,000.

    Beat me to it - does anyone know, if HEBS were to close the account to further deposits from existing account holders, they'd have to give notice right?
    If you want me to definitely see your reply, please tag me @forumuser7 Thank you.

    N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.
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