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pecunianonolet

Anyone know if Santander has a cut off time to receive funds in their e saver? Faster payments should be near instant but put some cash in and it was showing the date of the following day. Information provided in chat was useless, saying it is normally instant but can take up to 1 day but no mention of any cut off times etc. so lost a full day of interest. 

jaypers

pecunianonolet said:

Anyone know if Santander has a cut off time to receive funds in their e saver? Faster payments should be near instant but put some cash in and it was showing the date of the following day. Information provided in chat was useless, saying it is normally instant but can take up to 1 day but no mention of any cut off times etc. so lost a full day of interest. 

Not sure if you are paying direct. I always pay into my Santander current account first and transfer internally. From Barclays to Santander it has always been pretty much immediate. 

SJMALBA

jaypers said:

pecunianonolet said:

Anyone know if Santander has a cut off time to receive funds in their e saver? Faster payments should be near instant but put some cash in and it was showing the date of the following day. Information provided in chat was useless, saying it is normally instant but can take up to 1 day but no mention of any cut off times etc. so lost a full day of interest. 

Not sure if you are paying direct. I always pay into my Santander current account first and transfer internally. From Barclays to Santander it has always been pretty much immediate. 

I pay direct into/out from my eSaver (from/to Bank of Scotland), and payments have always been instant (i.e. make payment, log into the receiving account, and the money is already there).

pecunianonolet

jaypers said:

pecunianonolet said:

Anyone know if Santander has a cut off time to receive funds in their e saver? Faster payments should be near instant but put some cash in and it was showing the date of the following day. Information provided in chat was useless, saying it is normally instant but can take up to 1 day but no mention of any cut off times etc. so lost a full day of interest. 

Not sure if you are paying direct. I always pay into my Santander current account first and transfer internally. From Barclays to Santander it has always been pretty much immediate. 

Paying in direct to esaver from HSBC. Don't have a current account with them.

ForumUser7

pecunianonolet said:

jaypers said:

pecunianonolet said:

Anyone know if Santander has a cut off time to receive funds in their e saver? Faster payments should be near instant but put some cash in and it was showing the date of the following day. Information provided in chat was useless, saying it is normally instant but can take up to 1 day but no mention of any cut off times etc. so lost a full day of interest. 

Not sure if you are paying direct. I always pay into my Santander current account first and transfer internally. From Barclays to Santander it has always been pretty much immediate. 

Paying in direct to esaver from HSBC. Don't have a current account with them.

IIRC, HSBC state a cut off of 11:45pm for faster payments to arrive the same day when sent from their accounts - I think it’s in the ts and cs

Did you send this payment after 23:45?

dealyboy

Hi @pecunianonolet ...

pecunianonolet said:

Anyone know if Santander has a cut off time to receive funds in their e saver? Faster payments should be near instant but put some cash in and it was showing the date of the following day. Information provided in chat was useless, saying it is normally instant but can take up to 1 day but no mention of any cut off times etc. so lost a full day of interest. 

... I use the limited edition eSaver issue 1 as my hub, as such I move money in and out several times a week, directly.

I've not noticed any delay (other than the occasional other bank's fraud team tripping up a transaction for a couple of hours) or post dated credit, but I'll certainly be keeping an eye on it now, thanks for the heads up.

Complain and let them explain.

Maybe an opportunity? nudge, nudge ... 

pecunianonolet

ForumUser7 said:

pecunianonolet said:

jaypers said:

pecunianonolet said:

Anyone know if Santander has a cut off time to receive funds in their e saver? Faster payments should be near instant but put some cash in and it was showing the date of the following day. Information provided in chat was useless, saying it is normally instant but can take up to 1 day but no mention of any cut off times etc. so lost a full day of interest. 

Not sure if you are paying direct. I always pay into my Santander current account first and transfer internally. From Barclays to Santander it has always been pretty much immediate. 

Paying in direct to esaver from HSBC. Don't have a current account with them.

IIRC, HSBC state a cut off of 11:45pm for faster payments to arrive the same day when sent from their accounts - I think it’s in the ts and cs

Did you send this payment after 23:45?

It could have been around this time. Neither HSBC or the Santander esaver give a time stamp so it could well have been 23:46 or so, it was indeed just before midnight. 

OH did a payment yesterday, I think it was before 8pm, credited with date the same day, a later payment was credited with the date of the following day. Maybe the rules are different on a Sunday? 

ForumUser7

For Future Reference:

Source ~ HSBC UK Personal Banking Terms and Conditions and Charges Effective 23rd November 2021 RFB1848 CMT0131

If your Sunday payment was made slightly after 8pm, the only reason I can think of for the delay would be their 'checks'.

pecunianonolet

ForumUser7 said:

For Future Reference:

Source ~ HSBC UK Personal Banking Terms and Conditions and Charges Effective 23rd November 2021 RFB1848 CMT0131

If your Sunday payment was made slightly after 8pm, the only reason I can think of for the delay would be their 'checks'.

Thanks, was just about to Google that as well. So if HSBC has 23:45 as cut off, that means they might send it but the receiving bank, Santander might have also a cut off time to credit it and for "checks" so for them it might be too late to credit the same day. 

What is strange is that when I send in HSBC app, it leaves straight away and you get the usual warning it can take up to 2 hours. When I open the Santander app straight after it shows in the account, with the different date in this case but not as pending but as credited.

gt94sss2

pecunianonolet said:

ForumUser7 said:

For Future Reference:

Source ~ HSBC UK Personal Banking Terms and Conditions and Charges Effective 23rd November 2021 RFB1848 CMT0131

If your Sunday payment was made slightly after 8pm, the only reason I can think of for the delay would be their 'checks'.

Thanks, was just about to Google that as well. So if HSBC has 23:45 as cut off, that means they might send it but the receiving bank, Santander might have also a cut off time to credit it and for "checks" so for them it might be too late to credit the same day. 

From memory, Santander treat anything received after around 20:15 as being dated the next day.

The fact that HSBC allow same day payments to be sent/received until 23:45 won't affect this