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Looking for better and cheaper energy supplier
penny_pinchers
Posts: 9 Forumite
in Energy
Greeting all
I moved into a property/ flat last (late) october, which has pipped gas and electric and are bough on regular meters (not pre paid).
Anyway during this time I have had many letters arrive in the previus tenants name from e-on (which I have not opened). Finally a hand delivered letter came through the door address not to the prevuis tenant but to the ocupier. I opened this letter and say there was an outstanding bill for over 500 pound and an extra charge of 60 pound for the visit and if this amount was not paid then a court warrant would be issued to gain access to the property and remove the meters and replace them with pre paid meters. A name and contact number of the person who hand delivered the letter was at the bottom of the letter urging me to contact him.
I called him up, he said are you a new tenant, I said yes. He said I need to see a copy of you tenancy agreement and at the same time I will take a reading of your meters.
He came round took a reading from the meters and checked it off from the meter reading written on my tenancy agreement, he said you dont use a lot do you! He said we will send you out a welcoming pack, now if you think you are going to struggle with the bill he said just call us up and we can come round and fit pre paid meters so you know what you are using. I said my land lady said if I have a pre paid meter I will end up paying twice as much for it. He said it no more expencive then an standard meter, people just think it is because you have to pay a standing charge with it. So he left the building and that was it.
Anyway letter come a letter from e-on address to my name. And in great big bold red letter at the top of the page is quotes "please get in touch about your energy". Below that is a web site address and an 0345 number (no postal address or nothing). in the letter it says "what next, if you dont get in touch you will stay on our standard tariff and we will send you a bill in the next few weeks and youll need to pay it straightaway. we'll use estimated reading, so we ay bill you electricity and gas used by the people who lived in this property before". So at this point I want to make clear that I did not agree to these terms at all and the man from E-ON came round and took a reading. Also on this letter/ welcoming pack is a price tariff with the following......
Electricity: payment method, on receipt of a bill, unit rate 17.336p per kWh, standing charge 25.662 per day.
Gas: payment method, on receipt of a bill, unit rate 3.918p per kWh, standing charge 30.303p per day.
So as you can see from this chart I have been given, they are charging me a standing charge for having a standard meter anyway! not what the man who came round from E-ON said (implied). finally in this welcoming pack is a (as quoted) "E.ON general terms and conditions of supply for domestic properties" (terms and conditions contract) but there is no where for me to sing it and certainly no where for me to return it. So I have not agreed to this contact so therefore it dose not exest!
Anyway a week latter another letter from E-ON arrived in the post addressed to my name, with "first electricity and gas bill(in bold) estimated. then if your actal reading are different to our estimates, go to the following web site or call our 0345 number, and a bill of 416.93 pounds. Then on the reverse of the bill is a meter reading of my gas and electric meters, written there is E=estimate. the reading there are far higher then the meter reading at the moment, and given the fact that they knew my reading from when the E-ON man came round they have indeed over charged me. Further more they will fully knew the reading and have delibutly over charged me. This is classed as deception to benefit ones self, and that in turn is classed as fraud!. yes E-ON HAVE COMMITED FRAUD!!! And under section 39 of the magna carta treaty fraud is a crime!
Anyway I wish to switch gas and electric suppliers to a better and cheaper company, any ideas on how I go about this please!
I moved into a property/ flat last (late) october, which has pipped gas and electric and are bough on regular meters (not pre paid).
Anyway during this time I have had many letters arrive in the previus tenants name from e-on (which I have not opened). Finally a hand delivered letter came through the door address not to the prevuis tenant but to the ocupier. I opened this letter and say there was an outstanding bill for over 500 pound and an extra charge of 60 pound for the visit and if this amount was not paid then a court warrant would be issued to gain access to the property and remove the meters and replace them with pre paid meters. A name and contact number of the person who hand delivered the letter was at the bottom of the letter urging me to contact him.
I called him up, he said are you a new tenant, I said yes. He said I need to see a copy of you tenancy agreement and at the same time I will take a reading of your meters.
He came round took a reading from the meters and checked it off from the meter reading written on my tenancy agreement, he said you dont use a lot do you! He said we will send you out a welcoming pack, now if you think you are going to struggle with the bill he said just call us up and we can come round and fit pre paid meters so you know what you are using. I said my land lady said if I have a pre paid meter I will end up paying twice as much for it. He said it no more expencive then an standard meter, people just think it is because you have to pay a standing charge with it. So he left the building and that was it.
Anyway letter come a letter from e-on address to my name. And in great big bold red letter at the top of the page is quotes "please get in touch about your energy". Below that is a web site address and an 0345 number (no postal address or nothing). in the letter it says "what next, if you dont get in touch you will stay on our standard tariff and we will send you a bill in the next few weeks and youll need to pay it straightaway. we'll use estimated reading, so we ay bill you electricity and gas used by the people who lived in this property before". So at this point I want to make clear that I did not agree to these terms at all and the man from E-ON came round and took a reading. Also on this letter/ welcoming pack is a price tariff with the following......
Electricity: payment method, on receipt of a bill, unit rate 17.336p per kWh, standing charge 25.662 per day.
Gas: payment method, on receipt of a bill, unit rate 3.918p per kWh, standing charge 30.303p per day.
So as you can see from this chart I have been given, they are charging me a standing charge for having a standard meter anyway! not what the man who came round from E-ON said (implied). finally in this welcoming pack is a (as quoted) "E.ON general terms and conditions of supply for domestic properties" (terms and conditions contract) but there is no where for me to sing it and certainly no where for me to return it. So I have not agreed to this contact so therefore it dose not exest!
Anyway a week latter another letter from E-ON arrived in the post addressed to my name, with "first electricity and gas bill(in bold) estimated. then if your actal reading are different to our estimates, go to the following web site or call our 0345 number, and a bill of 416.93 pounds. Then on the reverse of the bill is a meter reading of my gas and electric meters, written there is E=estimate. the reading there are far higher then the meter reading at the moment, and given the fact that they knew my reading from when the E-ON man came round they have indeed over charged me. Further more they will fully knew the reading and have delibutly over charged me. This is classed as deception to benefit ones self, and that in turn is classed as fraud!. yes E-ON HAVE COMMITED FRAUD!!! And under section 39 of the magna carta treaty fraud is a crime!
Anyway I wish to switch gas and electric suppliers to a better and cheaper company, any ideas on how I go about this please!
0
Comments
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Trying ti make sense of all this.
What happened when you started your tenancy ? Did you read your meters and give them to the supplier (E.on). If not you have created a problem for yourself.
Virtually all tariffs have standing charges.
When you have electricity and gas you don't sign anything. When you first move into a property you are in deemed contract from day 1. That will be on their standard tariff and its up to you to find a better supplier.Never pay on an estimated bill. Always read and understand your bill0 -
As above instead of screaming fraud and runnymede lets start at the beginning .
As said.
when you moved in did you contact the energy supplier as the law says you must ( 2011 addition to Magna Carta )0 -
Don't punish yourself - nearly every responder on the site once wore 'L' plates
The rule is that when you become the occupant of a property, you must notify the current energy supplier of your move-in date and the meter readings - Same goes for water if you have a meter.
Check that the opening readings on this bill are the same as those on your lease, then read your meters and give them to Eon, asking for a new bill
Apart from Eon not having opening meter reads from you, your Landlady or her Letting agent also screwed up by not informing Eon that the previous tenant had moved out and giving them the meter readings for that day.
Hopefully you can quickly get this account back on track and so that you can gauge your annual use, to use on the Switch sites, keep a weekly record of the meter readings0 -
Hi penny,I have sent you a private messagepenny_pinchers wrote: »Greeting all
I moved into a property/ flat last (late) october, which has pipped gas and electric and are bough on regular meters (not pre paid).
Anyway during this time I have had many letters arrive in the previus tenants name from e-on (which I have not opened). Finally a hand delivered letter came through the door address not to the prevuis tenant but to the ocupier. I opened this letter and say there was an outstanding bill for over 500 pound and an extra charge of 60 pound for the visit and if this amount was not paid then a court warrant would be issued to gain access to the property and remove the meters and replace them with pre paid meters. A name and contact number of the person who hand delivered the letter was at the bottom of the letter urging me to contact him.
I called him up, he said are you a new tenant, I said yes. He said I need to see a copy of you tenancy agreement and at the same time I will take a reading of your meters.
He came round took a reading from the meters and checked it off from the meter reading written on my tenancy agreement, he said you dont use a lot do you! He said we will send you out a welcoming pack, now if you think you are going to struggle with the bill he said just call us up and we can come round and fit pre paid meters so you know what you are using. I said my land lady said if I have a pre paid meter I will end up paying twice as much for it. He said it no more expencive then an standard meter, people just think it is because you have to pay a standing charge with it. So he left the building and that was it.
Anyway letter come a letter from e-on address to my name. And in great big bold red letter at the top of the page is quotes "please get in touch about your energy". Below that is a web site address and an 0345 number (no postal address or nothing). in the letter it says "what next, if you dont get in touch you will stay on our standard tariff and we will send you a bill in the next few weeks and youll need to pay it straightaway. we'll use estimated reading, so we ay bill you electricity and gas used by the people who lived in this property before". So at this point I want to make clear that I did not agree to these terms at all and the man from E-ON came round and took a reading. Also on this letter/ welcoming pack is a price tariff with the following......
Electricity: payment method, on receipt of a bill, unit rate 17.336p per kWh, standing charge 25.662 per day.
Gas: payment method, on receipt of a bill, unit rate 3.918p per kWh, standing charge 30.303p per day.
So as you can see from this chart I have been given, they are charging me a standing charge for having a standard meter anyway! not what the man who came round from E-ON said (implied). finally in this welcoming pack is a (as quoted) "E.ON general terms and conditions of supply for domestic properties" (terms and conditions contract) but there is no where for me to sing it and certainly no where for me to return it. So I have not agreed to this contact so therefore it dose not exest!
Anyway a week latter another letter from E-ON arrived in the post addressed to my name, with "first electricity and gas bill(in bold) estimated. then if your actal reading are different to our estimates, go to the following web site or call our 0345 number, and a bill of 416.93 pounds. Then on the reverse of the bill is a meter reading of my gas and electric meters, written there is E=estimate. the reading there are far higher then the meter reading at the moment, and given the fact that they knew my reading from when the E-ON man came round they have indeed over charged me. Further more they will fully knew the reading and have delibutly over charged me. This is classed as deception to benefit ones self, and that in turn is classed as fraud!. yes E-ON HAVE COMMITED FRAUD!!! And under section 39 of the magna carta treaty fraud is a crime!
Anyway I wish to switch gas and electric suppliers to a better and cheaper company, any ideas on how I go about this please!0 -
As has been pointed out to you , you have totally messed up and basically don't know what you are talking about.
You are the one who has caused this by not following the laid down proceeded when moving into a property.
You are basically stuck with them until you sort out your mess and pay them for what you have used.
If your not careful this could end up ruining your credit file.0 -
As has been pointed out to you , you have totally messed up and basically don't know what you are talking about.
You are the one who has caused this by not following the laid down proceeded when moving into a property.
You are basically stuck with them until you sort out your mess and pay them for what you have used.
If your not careful this could end up ruining your credit file.
Alfie1950 - this is very harsh. Have you ever not done things properly?
Lets see if we can help penny pinchers.Never pay on an estimated bill. Always read and understand your bill0 -
penny_pinchers wrote: »so we ay bill you electricity and gas used by the people who lived in this property before".
They can't bill you for the energy used by a previous tenant.0 -
It may sound harsh but the OP was spouting on about fraud etc. saying they had never signed up for this and that EON were somehow at fault.
Whatever you think of utility companies EON don't deserve being bad-mouthed like this.
He should have got his facts right before coming online and spouting off like this.0 -
When you have electricity and gas you don't sign anything. When you first move into a property you are in deemed contract from day 1. That will be on their standard tariff and its up to you to find a better supplier.when you moved in did you contact the energy supplier as the law says you must ( 2011 addition to Magna Carta )
Prove it! prove it is the law that I am legaly obliged to pay there estimated tarrif. eer magna carta was only emended once in 1217The rule is that when you become the occupant of a property, you must notify the current energy supplier of your move-in date and the meter readings - Same goes for water if you have a meter.
Screw you jerk, im not going to be held accountable for something I did not know about!As has been pointed out to you , you have totally messed up and basically don't know what you are talking about.
You are the one who has caused this by not following the laid down proceeded when moving into a property.
You are basically stuck with them until you sort out your mess and pay them for what you have used.
If your not careful this could end up ruining your credit file.
in there welcoming pack it says they can!Bedsit_Bob wrote: »They can't bill you for the energy used by a previous tenant.
I will state the facts again! E-ON knew the meter readings and have charged me more for itHe should have got his facts right before coming online and spouting off like this.0 -
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