£3K in parking fines - help!

Redx

the next part is the DQ which you would know if you study the NEWBIES thread and the posts by members BARGEPOLE and LOC123

once you have filled that in and submitted it (by email if you like to the CCBC and is also sent to the claimant), your local court will be allocated

once that is done , the claimant will have a deadline date to pay a court filing fee in order to progress it

so due to those unknown timeframes, nobody can answer your question

ShedHeadgirl

Hello Redx and everyone
DQ is filed. After an hour looking for the answer online I've found it on the notification letter: Green Parking has 28 days from receiving the defence doc to pay the next fee and move the claim forward. So 23 April is the deadline. Fingers crossed!

ShedHeadgirl

Green Parking has emailed the court system to say that they intend to prosecute, about a week ago, but no further movement. Does anyone know if this is enough to prevent the case being stayed?
Oh, and we have also received a court notification re the big claim.
Starting to think about a defence bundle, and constructing a defence for the second claim. The new defence will be the same as the old, but with some added information regarding data protection misuse and late notifications.

BrownTrout

No they have not emailed the court to say they intend to prosecute that is completely untrue.....

Pjr1525

Hi Shedheadgirl. You mentioned in an earlier post ( back in Feb I think ) about advice from a solicitor regarding new signs in the car park, suggesting that the old signs were inadequate or they wouldn't have needed to install new signs, well I have just won a case in March for exactly that reason. Fortunately I had photos of the before and after signs and the DJ studied them then dismissed the case, saying that the original signs were unclear.

Your Daughter did nothing wrong, she just visited her boyfriend, that it not a reason to have your life turned upside down, it took me 11 months to fight my case, the sheer anger drove me on. I had paid the full fee and did nothing more than only enter a partial VRN, which still identified my car. Best wishes and good luck.

ShedHeadgirl

@Brown Trout
Have probably used incorrect terminology but the intention is most certainly correct:

To: CCBA AQ
From: QDES Defended Team
Subject: Intention to proceed
We act for the claimant...
Please note our intention to proceed with this claim.

They had until 22 April to avoid a stay. The email was supposedly sent on 10 April.
I see moneyclaim has now been updated to say that a DQ has been sent. Presume this is the next stage, have been trying to see what a DQ means/is. Any advice please?

ShedHeadgirl

@PJR1525 Your situation and my daughter's are not quite the same, but really happy for you that yours was sorted!

Le_Kirk

ShedHeadgirl wrote: »

I see moneyclaim has now been updated to say that a DQ has been sent. Presume this is the next stage, have been trying to see what a DQ means/is. Any advice please?

The DQ (Directions Questionnaire) is explained fully (along with the suggested method of filling it in) in the NEWBIE post #2 where is explained by Bargepole - what happens when.

ShedHeadgirl

So finally Green Parking have responded to the DPO over my daughter's complaint that they have not responded to a SAR, and I am completely astounded:

"I am responding to your email dated ** May 2019. I would like to confirm that we received no written request for this information, but did locate an email that was sent on the ** February 2019 in a Spam Mailbox.

We have entered into an agreement with the DVLA and ZZPS as per our Terms and Conditions in order to manage the parking at xxx Car Park, xxx

xxx xxx of xxx was issued (a number of) Parking Charge Notices between the period of ** July 2018 to** t 2018 as per our terms and conditions of parking, it is a “Residence (SIC) Only Car Park” and no permit or authority was sort (SIC, ouch) and no permit was displayed. xx's information was requested from the DVLA under these Terms and Conditions and shared with ZZPS in order to process these Parking Charge Notices.

Green Parking removed xxx details from our files on xx August 2018 in accordance with the Data Protection Act, as we had passed this information to our processing agents and had no requirement to keep them.

Any correspondence would then would be the responsibility of our processing agents ZZPS, and any case of breach of Data Protection needs to be taken up with them.

ZZPS
Bacchus House
1 Station Road
Addlestone
Surrey
KT15 2AG

We trust this concludes the matter with Green Parking Ltd, and we will keep a record of this information within our GDPR file.

Kind regards
Denise Chilver
Parking Control Manager

Telephone; +44 (0)1372 462 156

Registered Address:-
1 Golden Court
Richmond
Surrey
TW9 1EU"

Wow. They have deleted all records, and yet they still have her name, address, records of the charges etc and most importantly are the named company taking her to court. Oh, and an email is apparently not a written record,

Obviously we will follow up with ZZPS, and we will send a response to the DPO. Anything else we should be doing?

Le_Kirk

Complain to the ICO maybe?