£3K in parking fines - help!

Mykep85

Hi ShedHead Girl,

Have you requested a copy of the contract between the Claimant and Landowner?

My case was won just yesterday against UKPC. They issued multiple tickets against me, and the contract they produced didn’t actually clearly show they had the right to operate on the land on the required dates. The Judge dismissed the case before our evidence was even heard.

Keep going, and don’t give up. The advice on here is brilliant, and will guide you through. This was all totally new to me, and if I can win against these cowboys, then so can you!

steve1500

ShedHeadgirl wrote: »

So finally Green Parking have responded to the DPO over my daughter's complaint that they have not responded to a SAR, and I am completely astounded:

"I am responding to your email dated ** May 2019. I would like to confirm that we received no written request for this information, but did locate an email that was sent on the ** February 2019 in a Spam Mailbox.

We have entered into an agreement with the DVLA and ZZPS as per our Terms and Conditions in order to manage the parking at xxx Car Park, xxx

xxx xxx of xxx was issued (a number of) Parking Charge Notices between the period of ** July 2018 to** t 2018 as per our terms and conditions of parking, it is a “Residence (SIC) Only Car Park” and no permit or authority was sort (SIC, ouch) and no permit was displayed. xx's information was requested from the DVLA under these Terms and Conditions and shared with ZZPS in order to process these Parking Charge Notices.

Green Parking removed xxx details from our files on xx August 2018 in accordance with the Data Protection Act, as we had passed this information to our processing agents and had no requirement to keep them.

Any correspondence would then would be the responsibility of our processing agents ZZPS, and any case of breach of Data Protection needs to be taken up with them.

ZZPS
Bacchus House
1 Station Road
Addlestone
Surrey
KT15 2AG

We trust this concludes the matter with Green Parking Ltd, and we will keep a record of this information within our GDPR file.

Kind regards
Denise Chilver
Parking Control Manager

Telephone; +44 (0)1372 462 156

Registered Address:-
1 Golden Court
Richmond
Surrey
TW9 1EU"

Wow. They have deleted all records, and yet they still have her name, address, records of the charges etc and most importantly are the named company taking her to court. Oh, and an email is apparently not a written record,

Obviously we will follow up with ZZPS, and we will send a response to the DPO. Anything else we should be doing?

What complete and utter rubbish respond with I don't believe & make sure you copy in the ICO, and make sure you make it obvious you want the ICO to investigate


They will need to have copies of the invoices for accounting purposes, you have to keep them for six years

Trust me Email is a written record

ShedHeadgirl

Le_Kirk wrote: »

Complain to the ICO maybe?

Thank you Le Kirk, done, with some detail around why I am unhappy. I have also reported them to the DVLA given that they claim to be in partnership with them.

ShedHeadgirl

Mykep85 wrote: »

Hi ShedHead Girl,

Have you requested a copy of the contract between the Claimant and Landowner?

My case was won just yesterday against UKPC. They issued multiple tickets against me, and the contract they produced didn’t actually clearly show they had the right to operate on the land on the required dates. The Judge dismissed the case before our evidence was even heard.

Keep going, and don’t give up. The advice on here is brilliant, and will guide you through. This was all totally new to me, and if I can win against these cowboys, then so can you!

Brilliant, am so pleased for you. I am hoping that Green Parking are burying themselves ever further in the mire. As a matter of interest, how did you get hold of the contract? Part of our defence is around the fact that we suspect that Green Parking does not have jurisdiction over the whole car park.

Coupon-mad

You get to see the contract in their evidence before the hearing.

ShedHeadgirl

steve1500 wrote: »

What complete and utter rubbish respond with I don't believe & make sure you copy in the ICO, and make sure you make it obvious you want the ICO to investigate


They will need to have copies of the invoices for accounting purposes, you have to keep them for six years

Trust me Email is a written record

I have pointed out to the ICO that they havent actually said that they will send the information requested. Hadnt thought about retaining the invoices..good point. Am agreed that an email is written (and somewhat ironically they were responding to the ICO on email) And the grammar errors, ouch.

Coupon-mad

They don't sound the brightest bunch.

Push the ICO about this as the parking firm remain the 'data controller' at all times and they MUST be lying about not having any data. They cannot just pass the data entirely to a third party and pretend they hold nothing. THEY are the data controller.

ShedHeadgirl

Coupon-mad wrote: »

You get to see the contract in their evidence before the hearing.

Coupon-mad wrote: »

They don't sound the brightest bunch.

Push the ICO about this as the parking firm remain the 'data controller' at all times and they MUST be lying about not having any data. They cannot just pass the data entirely to a third party and pretend they hold nothing. THEY are the data controller.

Re being the data controller, t:his was pretty much my thought too, seems like they may not have had the GDPR training my organisation forced us to sit through....:(
We have sent an SAR request to ZPSS, will be interesting to see what response we get. And who turns up in court if we get that far...

ShedHeadgirl

A quick update: we have a court date for the initial claim, and the defence bundle is going in today. Wish us luck!

Coupon-mad

Show us the bundle then! Witness statement, evidence AND your costs schedule.