Insurance claim net of VAT?

Confused. Insurance offered me £1850 which I thought was a bit low....

So I got a quote for £2160.

Now they're saying sorry we're only paying £1800 now because thats what your quote was net of vat.

Hows that fair? Its still going to cost me £2160 to replace the goods!
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Comments

  • bazzyb
    bazzyb Posts: 1,586 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    What kind of insurance?
    What kind of goods?
    Are you making the claim as a VAT registered business?
  • Home buildings insurance.
    It was quote to replace damaged wood flooring.
    No not vat registered business.
  • Quentin
    Quentin Posts: 40,405 Forumite
    Insurers normally do this when paying the policyholder on receipt of a quote

    Check with yours, but normally you provide them with a proper Vat receipt and they will reimburse you the vat you have paid as long as you cannot recover it yourself
  • Quentin wrote: »
    Insurers normally do this when paying the policyholder on receipt of a quote

    Check with yours, but normally you provide them with a proper Vat receipt and they will reimburse you the vat you have paid as long as you cannot recover it yourself

    Hmmm seems a bit off. They pay me a cash settlement then I'm 20% down on what it costs me.
  • Quentin
    Quentin Posts: 40,405 Forumite
    edited 6 February 2019 at 8:54AM
    As posted, you won't be down as long as you can provide the vat receipt
  • Could it be because that's the price the insurance company would expect to pay if they fixed it for you? I've seen that before, people want to use their preferred retailer or buy themselves but the insurance company only wants to pay what it would cost them to buy the item, which is going to be the ex-VAT price.
  • FlameCloud
    FlameCloud Posts: 1,952 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 3 April at 1:59PM
    [quote=[Deleted User];75421799]Hmmm seems a bit off. They pay me a cash settlement then I'm 20% down on what it costs me.[/QUOTE]

    Yes, because of course the VAT aspect never magically disappears when paying cash in hand does it?
  • Could it be because that's the price the insurance company would expect to pay if they fixed it for you? I've seen that before, people want to use their preferred retailer or buy themselves but the insurance company only wants to pay what it would cost them to buy the item, which is going to be the ex-VAT price.

    Insurance companies generally can pay lower prices than Joe Public because they are volume buyers with significant purchasing power (ie economies of scale).

    Since insurance companies don't make taxable (VAT'able) supplies (insurance is VAT exempt but suffers IPT instead) they cannot recover VAT they have to pay and certainly do not pay ex-VAT prices.
  • They will pay you the vat element of the cost once you are able to provide a vat receipt from the company you use to do the work.

    The reason they won't pay vat now is due to the fact you could trouser the payment and never have the work done.
  • FlameCloud wrote: »
    Yes, because of course the VAT aspect never magically disappears when paying cash in hand does it?

    Who said anything about cash in hand?
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