New car not as sold by salesman

Legacy_user

Having recently test driving a new BMW I was informed by the salesman that the car I drove would be exactly the same as the car I would get if I bought it. I decided to order the car and join taking delivery I realised the specification was different. How do I stand do i have any rights?

AndyMc.....

What specification is on the sales invoice?

waamo

How different? Unfortunately your description is rather vague. It could be anything from a different make of tyres but identical in every other way to completely different from that description.

System

Basically the car I test drove had a premium package the car I’ve bought has a M Sport package, the difference being electric seats, panoramic sunroof

System

At the time of test drive the salesman specifically pointed out that the spec would be the same

gardner1

Whats it say on your paperwork....and did you read it

AndyMc.....

Peter_Allsop wrote: »

At the time of test drive the salesman specifically pointed out that the spec would be the same

Can you prove that, what spec is on the paperwork?

System

I’ll need to check the paperwork, it would be my word against that of the salesman I’m afraid

gardner1

Peter_Allsop wrote: »

I’ll need to check the paperwork, it would be my word against that of the salesman I’m afraid

Well if your paperwork says m sport package and you didn't read it your stuffed on the other hand if it says premium go back to dealer

System

Like I say I’ll need to check paperwork, hope it’s wrong!!

AndyMc.....

Peter_Allsop wrote: »

Basically the car I test drove had a premium package the car I’ve bought has a M Sport package, the difference being electric seats, panoramic sunroof

What did they say about that?