Extortionate Locksmith Charges

Rotor

Comms69 wrote: »

I work in the public sector, and have no sales targets if that's what you mean. I just don't subscribe to this non-sense hand holding.





Yes and £20,000+; though I suspect they wouldn't be in business long.

Is that how you really believe the law stands ? because it sounds like you've mixed it up with your ' this is how it would be if I ruled the world' fantasy!

Sounds like an easy wayto get rich - just do a job , make vague reassurances about cost then bill them for a million pounds.
This time next year you'll be a millionaire rodney

Anyway , how could an emergency locksmith give you an accurate quote without seeing the job? Far to many variables - does he have to break glass , can lock be drilled, is it expensive highly toughened lock or cheap diy one and dozens more

Is your plan to call him out (with emergency call out fee - most well into 3 figures ) to give you a quote? Maybe get 3 quotes as consumer sites recommend.

OP I would ring other locksmiths for their emergency call out rate, (take the average not lowest) try to find average cost for the materials locksmith used and an hourly rate for time he was with you and offer him that. Or get some estimates for the work that was done and add emergency call out fee. If he declines then he can take you to court and try to justify why he charges much much more

shaun_from_Africa

scd3scd4 wrote: »

So assuming their was no conversation. The locksmith can charge what he likes. How about 2k..........3K??

Comms69 wrote: »

Yes and £20,000+; though I suspect they wouldn't be in business long.

No they can't.
You are ignoring the fact that there is legislation in place that specifically prohibits any business from charging a consumer an excessive amount for a job when no price had been agreed beforehand,

wesleyad

I'd remove the lock myself (2 min job with key) and return it, pay for the service (which is fair as you expect to pay a decent amount for an emergency callout)

Blackbeard_of_Perranporth

Me and BoPsie left our keys once some years back, and I smashed the back window to gain entry. Following day I fitted new pane of glass and changed the lock. Apart from my time, cost was very cheap!

Next time don't go and get slaughtered and leave your keys!

Comms69

shaun_from_Africa wrote: »

No they can't.
You are ignoring the fact that there is legislation in place that specifically prohibits any business from charging a consumer an excessive amount for a job when no price had been agreed beforehand,

I’m not arguing that at all.

I’m saying he can charge whatever he likes for his products and services.

The consumer is free to accept or reject.

Comms69

Rotor wrote: »

Is that how you really believe the law stands ? because it sounds like you've mixed it up with your ' this is how it would be if I ruled the world' fantasy!

Sounds like an easy wayto get rich - just do a job , make vague reassurances about cost then bill them for a million pounds.
This time next year you'll be a millionaire rodney

Anyway , how could an emergency locksmith give you an accurate quote without seeing the job? Far to many variables - does he have to break glass , can lock be drilled, is it expensive highly toughened lock or cheap diy one and dozens more

Is your plan to call him out (with emergency call out fee - most well into 3 figures ) to give you a quote? Maybe get 3 quotes as consumer sites recommend.

OP I would ring other locksmiths for their emergency call out rate, (take the average not lowest) try to find average cost for the materials locksmith used and an hourly rate for time he was with you and offer him that. Or get some estimates for the work that was done and add emergency call out fee. If he declines then he can take you to court and try to justify why he charges much much more

I’ve not mixed anything up.

Call locksmith, explain problem and ask about the cost for a fallout ( yes it will be 3 figures ); make a decision.

Locksmith arrives and confirms he can effect entry. Ask him or her for the cost.

Locksmith recommends changing the locks. Ask him or her about the cost.

Why do you expect your hand to be held throughout life?

ThumbRemote

Comms69 wrote: »

I’ve not mixed anything up.

Call locksmith, explain problem and ask about the cost for a fallout ( yes it will be 3 figures ); make a decision.

Locksmith arrives and confirms he can effect entry. Ask him or her for the cost.

Locksmith recommends changing the locks. Ask him or her about the cost.

Why do you expect your hand to be held throughout life?

That isn't what happened. You're making things up.

Comms69

ThumbRemote wrote: »

That isn't what happened. You're making things up.

??? I’m saying that’s how you should do it...

scd3scd4

shaun_from_Africa wrote: »

No they can't.
You are ignoring the fact that there is legislation in place that specifically prohibits any business from charging a consumer an excessive amount for a job when no price had been agreed beforehand,

I was not ignoring anything, I was using an example why I would have not paid any cost, even if I had not agreed a price. And why the situation was ridiculous. Pay attention.

shaun_from_Africa

scd3scd4 wrote: »

I was not ignoring anything, I was using an example why I would have not paid any cost, even if I had not agreed a price. And why the situation was ridiculous. Pay attention.

But I wasn't replying to your post.
You asked a question and Comms69 replied to that post and it was them I was replying to. This is why I highlighted the word "Yes" in their post and my reply was "no they can't"