Extortionate Locksmith Charges

Zandoni

Comms69 wrote: »

I totally disagree with the sentiment being offered - there is no rip off or scam here.


The OP is an adult and therefore liable for their bills.


It's a high cost, no doubt about that - but simple supply and demand dictates the costs

I wonder what you do for a living.

scd3scd4

Comms69 wrote: »

I totally disagree with the sentiment being offered - there is no rip off or scam here.


The OP is an adult and therefore liable for their bills.


It's a high cost, no doubt about that - but simple supply and demand dictates the costs

So assuming their was no conversation. The locksmith can charge what he likes. How about 2k..........3K??

CoolHotCold

Honestly it's pretty much impossible to give accurate advice to OP.

OP may live in a remote area or a rural area undergoing adverse weather, may have non-standard doors and locks, and hasn't given enough information in regards to the above and the model of locks.


They may be able to haggle down the price if the locks truly are extortionate, but probably won't get anywhere on the call out charges or the anti lockpicking part, especially if the Locksmith had to re-pin the key and driver pins or cut a key.

scd3scd4

Lesson here is to have a spare set somewhere. I have one at my mums who lives near by.


I also think I have it included in my home insurance.

Les79

What was agreed to begin with?


There is absolutely nothing wrong with charging someone ABOVE what you'd reasonably expect to pay elsewhere if it was agreed with to begin with. I have the right to, for example, offer you a can of coke for £50. You can accept or decline.


You appear to have had two locks initially (normal and "high security") and as such can I enquire as to what price they are individually as found by you?


If you chop up the VAT then I don't think the prices in isolation are a million miles away from what you'd pay online if purchasing yourself...


The seller wouldn't need to go for the CHEAPEST option available, but more by charging a "reasonable" amount.

shaun_from_Africa

Tammykitty wrote: »

If no price was agreed upfront, then it should be a reasonable cost for a reasonable quality of work. (Consumer Rights Act 2015).

powerful_Rogue wrote: »

I'm curious, can you point out where the CRA2015 says that please?

http://www.legislation.gov.uk/ukpga/2015/15/part/1/chapter/4/crossheading/what-statutory-rights-are-there-under-a-services-contract/enacted

51 Reasonable price to be paid for a service

(1 )This section applies to a contract to supply a service if—
(a) the consumer has not paid a price or other consideration for the service,
(b) the contract does not expressly fix a price or other consideration, and does not say how it is to be fixed, and
(c) anything that is to be treated under section 50 as included in the contract does not fix a price or other consideration either.
(2) In that case the contract is to be treated as including a term that the consumer must pay a reasonable price for the service, and no more.
(3) What is a reasonable price is a question of fact.

hollydays

Locksmith jailed
https://www.dailymail.co.uk/news/article-1307617/Locksmith-BBCs-Rogue-Traders-jailed-years-ripping-dozens-customers.html

Comms69

Zandoni wrote: »

I wonder what you do for a living.

I work in the public sector, and have no sales targets if that's what you mean. I just don't subscribe to this non-sense hand holding.

scd3scd4 wrote: »

So assuming their was no conversation. The locksmith can charge what he likes. How about 2k..........3K??

Yes and £20,000+; though I suspect they wouldn't be in business long.

Potbellypig

Comms69 loves being passive aggressive. Just loves it.

Comms69

Potbellypig wrote: »

Comms69 loves being passive aggressive. Just loves it.

How am I being passive aggressive?