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OVO Energy...
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Logged in to provide new meter reading, and see that the statement that was recalculated on 9th March is no longer correct and now the online account shows that march payment has gone through but still not applied to my electricity account.
What's going on??Goals
Save £12k in 2017 #016 (£4212.06 / £10k) (42.12%)
Save £12k in 2016 #041 (£4558.28 / £6k) (75.97%)
Save £12k in 2014 #192 (£4115.62 / £5k) (82.3%)0 -
Those of us who have been with Ovo for a long time and have had no problems with their accounting are now seeing errors and omissions in our statements and bills. I think they are taking on too much and can't cope, and all at the expense of their existing customers.Blackpool_Saver is female, and does not live in Blackpool0
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Ok looks like they are catching up with it all.
New account number issued to me, with current balance of £0.00, probably would take a while to get the credit balance moved to the new account.Goals
Save £12k in 2017 #016 (£4212.06 / £10k) (42.12%)
Save £12k in 2016 #041 (£4558.28 / £6k) (75.97%)
Save £12k in 2014 #192 (£4115.62 / £5k) (82.3%)0 -
Yes, this happened to me to.
have tried everything - even writing to my MP and OFGEm - waste of time.0
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