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I cant get mobile contract despite good credit

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I have had a work phone for the last 5 or 6 years. I now need a personal phone and have applied with EE twice now. The first time was just after we had gone through a re-mortgage process. My application was declined and was told it was probably down to the recent mortgage application. I then tried again 3 months later and again, my credit check wont go through. I have no debt, credit cards and a mortgage in my name. I have done the credit check on this website and it all looks good. Any suggestions for what I can do to remedy this? thanks!

Comments

  • Have you checked all three of your files?
  • pmduk
    pmduk Posts: 10,681 Forumite
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    Try a different company?
  • wongataa
    wongataa Posts: 2,703 Forumite
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    rhenry2105 wrote: »
    Any suggestions for what I can do to remedy this? thanks!
    How about don't get a contract? Buy a phone outright and choose a PAYG plan where you can buy a bundle each month that covers your needs but doesn't need a contract and can be stopped/changed at any time.
  • d123
    d123 Posts: 8,730 Forumite
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    rhenry2105 wrote: »
    I have had a work phone for the last 5 or 6 years. I now need a personal phone and have applied with EE twice now. The first time was just after we had gone through a re-mortgage process. My application was declined and was told it was probably down to the recent mortgage application. I then tried again 3 months later and again, my credit check wont go through. I have no debt, credit cards and a mortgage in my name. I have done the credit check on this website and it all looks good. Any suggestions for what I can do to remedy this? thanks!

    You’ll need to check all three credit agencies, if you’re getting knocked back for a mobile contracts it’s likely your credit isn’t as good as you think.
    ====
  • pmduk
    pmduk Posts: 10,681 Forumite
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    wongataa wrote: »
    How about don't get a contract? Buy a phone outright and choose a PAYG plan where you can buy a bundle each month that covers your needs but doesn't need a contract and can be stopped/changed at any time.

    This is good advice, I've gone with a deal from Smarty that was better for me than any contract I could find at the time, and I can change my usage from month to month.
  • grumbler
    grumbler Posts: 58,629 Forumite
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    rhenry2105 wrote: »
    ... I have no debt, credit cards and a mortgage in my name. I have done the credit check on this website and it all looks good.
    How can it be 'good' if you seem to have NO credit history?
    That said, a mobile contract is on of the easiest ways to build some history, but it has to be a modest, not very expensive one.
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