washer dryer - not happy

mahoney

Hi All,

I decided to get a washer dryer and after much research I got a beko washer dryer.

The fitters put fairy liquid on the feet to get it to slide in to place.
It moves quite a lot and makes a LOT of noise on the spin cycle.
All the drier programs are crap and last hours and hours.
It moves so much it's going to damage my kitchen.

The count down timer to show you the end of the cycle is not at all accurate.

So, in summary I am not happy. If it was something I could carry I'd take it back to the shop.

I got it mid December 2018.

Tbh I don't think a washer drier was the right choice.

What do you think?

I'm annoyed that i've spent so much on something i'm not happy with.

Thank you

waamo

Have you adjusted the feet at the bottom to stop it moving? That could be the cause of all the problems you describe.

DCFC79

waamo wrote: »

Have you adjusted the feet at the bottom to stop it moving? That could be the cause of all the problems you describe.

Wont solve the countdown timer issue.

Dont washer driers programs take a while anyway ?

coffeehound

Yes they are a bit of a compromise and not generally well-liked. Are you following the instructions? With my one from the ‘90s you had to remove half the load at the end of the wash because it couldn’t dry it all in one go. Not sure whether they’re still like that.

You can buy shock absorbing cups for a few £ on amazon which should stop it wandering

YBR

Washer dryers do take a long time to dry compared with a dedicated dryer. Here you are expecting too much.
For the dry cycle timing ours started accurate but got worse over time. Does it always take longer to dry or is it inaccurate both ways? We've had machines which time to when the cycle is finished, not when the door unlocks (when cool some time later) - and odd and annoying feature.

Carrot007

DCFC79 wrote: »

Won't solve the countdown timer issue.

I would have thought it would. not a washer dryer but the copuntdown on mt washing mahcine went really off when I moved house. One feet adjustment later and they are much more accuate (they are however only ever indended as a guide anyway).


As for long cycles. Modern washers and dryers seperate or not all do this. They are all about saving electric and water so have much longer cycles to compensate. If you want quick drop the energy efficency rating down a bit!

waamo

DCFC79 wrote: »

Wont solve the countdown timer issue.

Dont washer driers programs take a while anyway ?

It's a possibility. If the thing jumps around a lot it will go into an overload mode and freeze for a while thinking the machine is rammed solid. The timer pauses on many machines.

It will be useful for it to be installed correctly.

zoob

Count down timers on all machines are approximate and adjust during sucked, the jumping around could be a fault the machine overloaded or under loaded that’s something you’d need to check

Again the dryers on all washer dryers are very slow and innefficient compared to normal tumble dryers and can take hours to dry clothes
Generelly you have to take out half the clothes on a full load so the dryer work well and there’s airflow through the clothes, that’s why tumble dryers have massive drums

tacpot12

You need to do some research to see if the machine is faulty or whether they all work as yours does.

The countdown timer probably is inaccurate on all machines. This is a relatively minor fault, and a court might not rule that the retailer should refund you anything if you complain about it.

If they all vibrate so much as to do damage the adjacent kitchen units then the machines is not fit for purpose, and should be returned for a refund. You should perhaps seek some expert help to ensure that the machine is leveled as accurately as possible and any other manufacturers stipulations or advice in the manual is carried out. If the problem still remains, then get some evidence of what has been done to try to adjust the machine and take a video of it banging against the cabinets, then you can ask for a refund and sue if they won't give it you.

The noise will be related to the vibration - if you can stop it banging against the cabinets but it is still very noisy, you need to compare the noise with the noise the manufacturer said it should make. This will require you to investigate how and at what distance the noise has been measured by the manufacturer. You might ring them to ask for this information. if it is noisier than the manufacturer set is should be, it is not correctly described and can be returned for a refund.

The machine should dry an accurately weighed load of washing in about the time the manufacturer says it should - say plus or minus 15% of the time specified. If it doesn't the machine was not correctly described and can be returned for a refund.

Keep_pedalling

I think the countdown timer on the dryer is somewhat of a guesstimate. No dryer can detect the actual amount of water left in the wash and different fabrics dry at different rates so all it does is give you a best guess.

The drying capacity is also much lower than the wash capacity, so if it’s a full load things need to be dried in 2 batches, and I know many people do not do that.

LilElvis

Keep_pedalling wrote: »

I think the countdown timer on the dryer is somewhat of a guesstimate. No dryer can detect the actual amount of water left in the wash and different fabrics dry at different rates so all it does is give you a best guess.

The drying capacity is also much lower than the wash capacity, so if it’s a full load things need to be dried in 2 batches, and I know many people do not do that.

The timer on my condenser dryer always starts at 2 hours 25 minutes for super dry and adjusts itself at regular intervals throughout the cycle. As you say, it's going to depend on weight, fabric type and the spin cycle used - a lot of variables. Only certain "defined" programs operate for a set amount of time.