ICICI savings account 1.55%

18cc

ICICI are offering a new instant access savings account - minimum balance £1000, 1.55% and fscs protection

pearl123

18cc wrote: »

ICICI are offering a new instant access savings account - minimum balance £1000, 1.55% and fscs protection

Does anyone know what they are like as a bank?

Floogy

I have used them in the past to buy foreign currency and had no problems. Tonight I tried to get an Instant Access Savings Account with them, twice. Each time the site just stopped after I had filled in all my details. Is it a problem for anyone else? Could it be a hacker?

Plus

I've had a HiSave account since 2007 - after a while I withdrew everything but £1 as customer service was rubbish - website barely functional, painful phone calls to India, etc. They've been very poor at sending correspondence - I should have got an annual statement from them at least, but I haven't received anything at all.

Unless you're desperate for the extra 0.05%, I'd stick with Marcus.

Mr.Saver

Their website is pretty bad, I couldn't even register because the first line of my address has symbols in it.

I've gave up on it, the extra 0.05% interest is not worth the trouble to go through their customer service.

Mr.Saver

Plus wrote: »

I've had a HiSave account since 2007 - after a while I withdrew everything but £1 as customer service was rubbish - website barely functional, painful phone calls to India, etc. They've been very poor at sending correspondence - I should have got an annual statement from them at least, but I haven't received anything at all.

Unless you're desperate for the extra 0.05%, I'd stick with Marcus.

I totally agree with you, Marcus website (both design and functions) and customer service are much better.

DarkShadow

I have ICICI accounts in India. Their customer service over phone is good but website is pathetic. The UK website is even worse. This crappy website has been the same over a decade. Not sure why they never read any feedback.

Mr.Saver

DarkShadow wrote: »

I have ICICI accounts in India. Their customer service over phone is good but website is pathetic. The UK website is even worse. This crappy website has been the same over a decade. Not sure why they never read any feedback.

Because they are too busy to deal with customer complains about their website!:rotfl:

colsten

Plus wrote: »

I've had a HiSave account since 2007 - after a while I withdrew everything but £1 as customer service was rubbish - website barely functional, painful phone calls to India, etc. They've been very poor at sending correspondence - I should have got an annual statement from them at least, but I haven't received anything at all.

Unless you're desperate for the extra 0.05%, I'd stick with Marcus.

100% agree with this, based on my own experience with ICICI

glennevis

I also had an ICICI savings account a few years ago. Gave up on them when I couldn't get an annual interest statement.

Floogy

I have not received any email from ICICI confirming either application I made last night so I assume when they jammed they did not go through. I will try something nearer home now.