Nationwide Upgrade

[Deleted User]

Flexbasic isn’t a “main account” as it falls under “other accounts”.

So it will just switch everything to your existing basic account and leave it as is

[Deleted User]

That’s my point

[Deleted User]

What’s your point?

Having a basic account doesn’t qualify you for the other “offers” being a main account holder is eligible for.

Switching doesn’t make you eligible for it either.

No where on their website does it state that

[Deleted User]

Right, thank your for your opinion. I was asking your thoughts on the wording you’ve provided it.

In my opinion, as stated earlier it’s ambiguous.

For your info I don’t want it for the offers I want it for the full (non basic) account.

You keep telling me stuff like a flexbasic isnt a full account, believe it or not, I already know this.

EarthBoy

redditrabbit wrote: »

In my opinion, as stated earlier it’s ambiguous

You're the only person who thinks that.

[Deleted User]

Thanks earthboy, appreciate your comment.

Would it be safe to assume that you don’t agree with me, just for the record.

[Deleted User]

P.s - cool name, bro 😂

System

Ask in branch or call them to see if they can upgrade.

Otherwise, try online for a FlexDirect/FlexAccount upgrade but that option might have been removed.

[Deleted User]

Heng_Leng wrote: »

Ask in branch or call them to see if they can upgrade.

Otherwise, try online for a FlexDirect/FlexAccount upgrade but that option might have been removed.

OP has already tried this and failed:

https://forums.moneysavingexpert.com/discussion/5846540/appealing-a-decision

Looks like they're looking for a way around it