Economy Energy stops trading - MSE News

ianto11

I won't.....I'm sure there'll be tears ;(

JJ7

pdickinson wrote: »

I can only go off what has happened to me so ... i was £203 in credit on my electricity and £96 in credit on gas. Just downloaded my new invoices before the site goes down and they have added 4000 units of electricity and 500 units of gas so acording to their invoices I'm now £800 in dept.



Hi, this has happened to me too, Random extra 2000 plus units of electricity appeared on my account. I was waiting for them to call me back when this happened. What a mess this will be to sort out.

jk0

Consumerist wrote: »

If it was me in that position, I would seriously think this through.

You have been billed for an extra 4,000 units of electricity and 500 units of gas at Economy Energy's prices. Had your statement been correct then you would have had to pay for those units at the new supplier's rates. If you leave the statement unchallenged then you could save some money. It could be worth going through the numbers to check.

Great idea.



Just read my meter. It may be my eyesight, but my readings are now what I would expect them to be some time in 2020.

Consumerist

jk0 wrote: »

Great idea.

Just read my meter. It may be my eyesight, but my readings are now what I would expect them to be some time in 2020.

Yes, I can see that future meter readings could be an issue.

Consumerist

ianto11 wrote: »

I won't.....I'm sure there'll be tears ;(

Just what the forum needs. Not very British.

jk0

Consumerist wrote: »

Yes, I can see that future meter readings could be an issue.

Oh, yeah. Didn't think of that.

Consumerist

In practice, it is unlikely that the verification process would accept such exaggerated usage figures.

It might be helpful for affected customers to send meter snapshots, taken today, when asked for meter readings by the new supplier.

houseowner

I've got the same problem, not quite as bad as you. They said I'm £150 in debt but just worked out on todays readings and they owe me £264!

Consumerist

It looks as though EE staff were determined to have a last laugh at complaining customers before the former lost their jobs.

worn_out

not only scamming customers with vastly over estimated bills, i've also noticed they've fiddled the unit rates too which were supposedly fixed over my 12 month contract...going to be fun (not) trying to agree what my credit balance is with any new supplier...