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Getting a CCJ marked as paid?

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My wife has a ccj against her which she paid a few months ago. The ccj is still showing as active.

We have sent a number of emails to the claimant asking them to notify the court that it has been settled but they have refused to do so.

I've emailed the courts on her behalf providing electronic proof of payment and asking them to mark it as settled, but they have stated that they have not yet received notification from the claimant so they are unable to do so.

How can we force this to be marked as paid?
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Comments

  • Who is the claimant?

    Is it a DCA or another financial institution?
  • welly_59
    welly_59 Posts: 315 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    It's a DCA, Cabot I believe. But the actual claim is in their fake solicitor name of Mortimer clarke
  • If they don’t mark it as paid then you’ll need to take it to the FOS.
  • welly_59
    welly_59 Posts: 315 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Ok cool. I've just raised it as an official complaint to the solicitor for now. Unfortunately we have no contact details for the original debt as the default has dropped off the credit report
  • When the CCJ was paid did you receive confirmation of any sorts?
  • welly_59
    welly_59 Posts: 315 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Yes, paid online and received and email stating the balance had been paid.

    I forwarded that to the court as proof and they said they needed the claimant to tell them
  • ciderboy2009
    ciderboy2009 Posts: 1,243 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Car Insurance Carver!
    Courts don't normally mark their cases as "Paid" - it's not an option that Registry Trust would report to the credit reference agencies.

    You can however apply for a Certificate of Satisfaction from the court (there is a fee payable - £15 from memory) which will get the judgment marked (and reported) as Satified.

    If you use the official N443 form (https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/688656/n443-eng.pdf) to apply for it then there is an option to say that you cannot provide evidence of full payment (normally a letter from the Claimant confirming this is required).
    From memory the court will then write to the Claimant - if they don't reply to the court within 30 days then you get your certificate.
  • welly_59
    welly_59 Posts: 315 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Excellent that is exactly what I wanted.

    Could unscrupulous people use this form requesting that the ccj is cancelled? And if the claimant doesn't respond within 28 days then get the ccj expunged from the records?
  • No it doesn’t work like that
  • welly_59
    welly_59 Posts: 315 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    How come? Have you read the n443 form? That's exactly what it states. If the court doesn't receive a responsely from the claimant within 28 days then they will issue the certificate regardlrss
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