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Vent I think

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Comments

  • Takmon
    Takmon Posts: 1,738 Forumite
    1,000 Posts Second Anniversary Name Dropper
    [
    Instead skme clever and hugely funny person went straight in for the grammar attack and another poster started to demand evidence even though an example was in this very thread!!!!

    That's what the OP asked for so it's not really a good example of negative posts.

    Your post suggests a pattern of negative posts in lots of threads posted on this forum. That will be a pretty easy thing to show and if you can't find evidence of that then you need to accept it's not as bad as you think.
  • Pollycat
    Pollycat Posts: 36,148 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    I didn't find the OP abrasive if I'm honest. If he/she had singled someone out in particular I would have had an issue.
    OK, thanks.


    Personally, I did find the extract (not the full post) abrasive, although I'd describe it more as antagonistic - and my opinion is that the OP intended it to be that way.


    I believe I replied in a non-abrasive or antagonistic way. ;)
  • KatrinaWaves
    KatrinaWaves Posts: 2,944 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 25 January 2019 at 11:34AM
    Personally I don't see anything wrong with complaining about call centre staff being hard to understand.
    I can't speak Hindi or Urdu but then I'm not employed working in a call centre where my primary function is to converse with Hindi or Urdu speakers.

    I'm not a great cook but if I ordered a rare steak in a restaurant and the chef sent me out a well done one, would I complain? (politely, but I would still ask for it to be changed).
    Too right I would. As with call centre staff he or she would be getting paid to do a job and I would expect them to be able to do that job to a good standard.

    Its the tone. I have no problem with someone saying 'I struggled to understand the operator due to their accent' as opposed to 'I'm sick of calling and speaking to sum1 who doesn't speak English properly. I want to speak to an english person!'

    9/10 the operator is speaking good English, they just have an accent, and people then automatically assume they won't be able to understand them/get their way. Its a subsection of people, not the norm, but there is a lot of ignorance shown.

    Companies move their call centres abroad because they are cheap. Its more like going to McDonalds and asking for your burger cooked to a certain standard and then being annoyed that they don't. You have gone to a company that has chosen not to provide that service to keep costs down, and thats not the fault of the operator or the burger cook.
  • ThumbRemote
    ThumbRemote Posts: 4,752 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    That’s not true and you know it. The vast majority of posts are answered correctly. Only when an OP comes back being rude do people look at other posts to see if there is a pattern.

    So people only look for a pattern when an OP is rude? Really?

    Becuase it would appear that here: https://forums.moneysavingexpert.com/discussion/comment/75349508#Comment_75349508 you leapt straight in to have a go about someone's previous thread.
  • KatrinaWaves
    KatrinaWaves Posts: 2,944 Forumite
    1,000 Posts Second Anniversary Name Dropper
    So people only look for a pattern when an OP is rude? Really?

    Becuase it would appear that here: https://forums.moneysavingexpert.com/discussion/comment/75349508#Comment_75349508 you leapt straight in to have a go about someone's previous thread.

    Oh pick a better example if you’re going to do that! OP answered none of the questions to help them on their previous post. Why should people waste their time asking and trying to help to be cut off at the knees!

    Plus it’s not having a go. I asked a valid question, and they did then update their old post to the great relief of all involved...
  • Morglin
    Morglin Posts: 15,925 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    MrsDuck wrote: »
    Hello all. I hope that this post will be seen to fall in the correct forum. I'd say it is definitely a rant of sorts.
    I have noticed a lot of impatience to new users of this site in regards to who posts where and why etc.
    Also I have noticed that people reply to posts not to be helpful but to either be rude or just because they like to argue for arguments sake.!! No matter what people write or how much care they take to try and give a short but concise account of what their issues or question is, it seems we get a barrage of people who scroll through the post with the deliberate intention of avoiding the question but yet aim to pick holes in the post. No matter how we try and explain, the replies get worse and worse until we feel bad for asking advice in the first place.
    I am aware that I am not the type of person who belongs in this type of environment and I've been here just a few days!! I won't be here much longer but thank you for all the people who did at least try and make me feel welcome or at least tried to offer, genuine, helpful advice.
    C'mon haters do your worst. I'll let you have free reign whilst I'm still here.

    I’ve been a member of this site for a lot of years, but rarely bother with it now.

    It’s got an increasing reputation for being ‘home’ to a lot of trolls and ‘playground gangs’ and entire threads get disrupted by these people.

    It’s just boring to read the same old people doing the same old thing to newbies and those that obviously get upset by verbal aggression.

    Members have asked MSE, many times, to get a grip on all this, but they never have.

    My advice would be to remember that the most aggressive of ‘keyboard warriors’ are generally those that probably wouldn’t say boo to a goose in real life lol - argumentative anonymity is the way they vent their spleen with life.

    There are plenty of good advice forums out there, with less strife than on this one - try googling for some.

    Good luck.

    Lin :)
    You can tell a lot about a woman by her hands..........for instance, if they are placed around your throat, she's probably slightly upset. ;)
  • Takmon
    Takmon Posts: 1,738 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Morglin wrote: »
    I’ve been a member of this site for a lot of years, but rarely bother with it now.

    It’s got an increasing reputation for being ‘home’ to a lot of trolls and ‘playground gangs’ and entire threads get disrupted by these people.

    It’s just boring to read the same old people doing the same old thing to newbies and those that obviously get upset by verbal aggression.

    Members have asked MSE, many times, to get a grip on all this, but they never have.

    That is a big exaggeration, the comments on this site a very mild and anything remotely "aggressive" soon gets removed by moderators, if anything they remove too much.

    If you removed all the posts which disagreed with the OP then it would make the forum extremely unhelpful and very few people would get the answers they need.
    Morglin wrote: »
    My advice would be to remember that the most aggressive of ‘keyboard warriors’ are generally those that probably wouldn’t say boo to a goose in real life lol - argumentative anonymity is the way they vent their spleen with life.

    There are plenty of good advice forums out there, with less strife than on this one - try googling for some.

    Good luck.

    Lin :)

    Simply agreeing with the OP and making sure every post is very nice will just mean very few people get good advice and carrying on thinking what they are doing wrong is actually right.
  • I am not sure the OP meant for this post to turn into what it has but it certainly is an interesting insight into forum politics.


    I reiterate my previous post. It's the internet, people will say what they want. Best not to take it to heart
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