Should shops not give you a receipt ?

Manxman_in_exile

pulliptears wrote: »

Positive. I worked there until recently. The till prompts 'does customer require receipt'. If no is pressed it's not printed out.

Of course if the cashier is ahead of the customer (Co-Op till have an extraordinary amount of buttons to press before total) then they can automatically press yes to get ahead and then chuck the receipt on asking, but the idea is to stop the receipt being printed and save the paper.

Training issue?

peter_the_piper

Manxman_in_exile wrote: »

You have to do hand written receipts but can accept contactless? The last hand written receipt I had was for a Nativity set 30 years ago. And the old codger who sold it to us dated it with the wrong decade!

,Yep.The till does not issue receipts, and so few want them its not worth spending on a new one until it fails. However the c/c machine will churn out a duplicate if wanted for contactless. Trade customers also get a hand written receipt for their records. its worked well for years.

pulliptears

Manxman_in_exile wrote: »

Training issue?

Yes and no. Without writing war and peace the tills are slow and long winded. Too many button presses to actually get to the final input of payment method. If the store is busy a cashier will understandably rush through options on screen to get to payment so as not to cause any more delay, so if they even remember to ask if you want a receipt the chances are they have automatically clicked 'yes' because if they click 'no' and the customer says yes it's another long winded process to then go back.

Daft really, at quiet times you're more likely to be asked and actually have the till not print it out.

poorweelass

Whenever I pay with contactless, which is perhaps 75% of the time, I get asked, do you want the receipt , to which I answer no

Why do I want a receipt for a purchase of a small nature when its there, recorded on my phone, and automatically available to see online via my bank app?

AAWUK

Due to shopping online a lot these days, I've only recently realised that a lot of shops are now asking you whether you want a receipt (or to have a receipt printed), at the end of your payment transaction, even if you pay by contactless. Inevitably they hurry you along and make you feel obliged to decline - it happened to me twice today, in shops selling homewares, but I made sure I got my receipts.

Coop convenience stores (near to where I then lived) did the optional receipt system about 15 years ago, but after a while stopped even asking whether you wanted a receipt, at which point I boycotted them.

For a while, I used an early pre-loaded canteen card payment system while working for a financial institution. You had to proactively ask for a receipt. After a while I started asking and realised by reasonable estimation that I'd been regularly overcharged by around 20%.

Doesn't it bother anybody? Have you all got enough money that you don't care that you're probably losing some of it? You get a better protection shopping online!

I reckon that at least 10% of multi-item receipts - whether food or non-food (FMCGs - fast moving consumer goods), etc. - involve me in taking back an item that is faulty or isn't of merchantable quality, or for which I have been overcharged. Item prices on receipts frequently don't match to shelf tags. I always scan through my receipts before leaving a supermarket or other store, paying more attention to items over a pound or items on special offer. Having receipts also helps to compare pricing between stores, track petrol consumption, etc.

Many shops are now tightening up their refund and exchange policies, and demanding to see receipts. Proof of a transaction, say from a bank statement or credit card bill, for multiple items, does not help to prove that one of those individual items was purchased. I say we should all demand receipts, and object to the idea of taking a receipt being optional!

I can only assume a lot of people are being sold a pup but not realising it, or do realise it but can't be bothered to go back and get the money due to them. I almost never decline a receipt, and will always firmly request one. Always having receipts has probably saved me thousands of pounds over the years.

unholyangel

AAWUK wrote: »

Doesn't it bother anybody? Have you all got enough money that you don't care that you're probably losing some of it? You get a better protection shopping online!

Well I typically know how much it will be - my brain tends to add it up whether I want it to or not. But I always take the receipt and check it anyway. Even if the price doesn't differ from what I was expecting. So I can't say that it does bother me, as long as I have the option of a receipt if I want one.

What's the alternative? Forcing people to take their receipt? Only to have them drop it - perhaps causing someone else to slip on it or increase litter in the vicinity?

bris

Isn't refusing a receipt for a news paper or Cheese and onion pasty a good thing for the environment?


Op do you want to kill the planet quicker than we already are? Some complaints on here get better every day.

davidmcn

AAWUK wrote: »

Inevitably they hurry you along and make you feel obliged to decline

How exactly do they do this to you? Simply by asking the yes/no question? I've never had a problem getting a receipt.

powerful_Rogue

AAWUK wrote: »

Always having receipts has probably saved me thousands of pounds over the years.

You must be unlucky or shop in some dodgy places!

leviathan

AAWUK wrote: »

inevitably they hurry you along and make you feel obliged to decline

Sheeple much ?