Should shops not give you a receipt ?

unholyangel

iammumtoone wrote: »

I have often wondered about that too.



The charge for carriers bags must have made thieves lives easier. Previously if someone were to walk out a shop carrying 4 or 5 items not in a bag it could have been reasonable to question them. Now it is the norm I often forget to take a bag and carry stuff to my car in my arms (I always make sure I put the receipt in my pocket, but ive never been stopped).

Not really - in general shoplifters don't just walk out with a few items in their arms. They tend to conceal the items - either on their person or (funnily enough) in a bag.

Not having a bag isn't reason to suspect someone of stealing.

pattycake

unholyangel wrote: »

Not really - in general shoplifters don't just walk out with a few items in their arms. They tend to conceal the items - either on their person or (funnily enough) in a bag.

Not having a bag isn't reason to suspect someone of stealing.

But not having a receipt could well be.

prowla

Starbucks make you do a little dance for the receipt.

pulliptears

Co Op tills prompt the operator to ask the customer if they want a receipt. It's solely to save paper.

boo_star

Mgman1965 wrote: »

A very popular shop I use (part of a chain) whenever you purchase something, the staff (all of them, all the time, so must be a management directive), ask you "do you want your receipt". I always say yes, but many say no and it is screwed up and binned.

I think this is wrong and they should always give you your receipt in case there is a problem (even though it is an eat-in and takeaway food shop) as I think it could be a way of wriggling you out of your rights should there be a problem.

Do you think a complaint is in order ?

Many years ago when I worked in a shop we asked this very question.

Not because we wanted to "limit the consumers rights" but because we'd rather not have to pick up all the receipts that were chucked on the floor outside the shop, in the car park and sometimes right in front of the till where they'd been handed over.

When asked the overwhelming majority said they didn't want their receipts. All in all if we'd just not given receipts we'd probably have annoyed less than a tenth of a percent of our customers.

peter_the_piper

We never offer a receipt except for contactless payments. Even then most don't want one. Should someone want a receipt we write one out for them. Never had a problem in 60 years, cross fingers.

waamo

pattycake wrote: »

But not having a receipt could well be.

How many times have you been stopped and accused of shoplifting? How many times have you seen someone stopped for a single item?

It doesn't happen.

Manxman_in_exile

pulliptears wrote: »

Co Op tills prompt the operator to ask the customer if they want a receipt. It's solely to save paper.[/QUOTE]


Are you sure about that? In the two Co-Ops I sometimes use they ask if you want the customer receipt and if you say "no" they scrunch it up and chuck it in a bin behind the counter. And both have recently had new tills installed. (Are the cashiers missing a prompt on the till?).


I always accept/ask for a receipt. (Certainly with fast food in case I get food poisoning! - happened to me before - Environmental Health asked if I had a receipt).


Every two weeks I go through receipts - keep the important ones and redact card number on the others and into the recycling.


(PS - do I need to redact card numbers as a security measure? receipts only show the last four digits)

Manxman_in_exile

peter_the_piper wrote: »

We never offer a receipt except for contactless payments. Even then most don't want one. Should someone want a receipt we write one out for them. Never had a problem in 60 years, cross fingers.

You have to do hand written receipts but can accept contactless? The last hand written receipt I had was for a Nativity set 30 years ago. And the old codger who sold it to us dated it with the wrong decade!


(Not being ageist there! It was a "proper" family run bookshop opposite our cathedral and sold a lot of church stuff. Three generations of the family worked there - great place. Sadly, long gone and now a restaurant).

pulliptears

Manxman_in_exile wrote: »

Are you sure about that? In the two Co-Ops I sometimes use they ask if you want the customer receipt and if you say "no" they scrunch it up and chuck it in a bin behind the counter. And both have recently had new tills installed. (Are the cashiers missing a prompt on the till?).

Positive. I worked there until recently. The till prompts 'does customer require receipt'. If no is pressed it's not printed out.

Of course if the cashier is ahead of the customer (Co-Op till have an extraordinary amount of buttons to press before total) then they can automatically press yes to get ahead and then chuck the receipt on asking, but the idea is to stop the receipt being printed and save the paper.