Mainly for Regulars - a new twist on the Indigo appeals procedures FURTHER UPDATE

twhitehousescat

just my views , dont know if others agree

indigo / railway ticket

do NOT appeal

allow indigo/DRP to get info from DVLA (important)

once ntk recieved , play ping pong , and await time out

indigo/drp cannot pass info onto non BPA members , but they do not care , they are throwing 2 fingers up at moment

HOWEVER, if the info was suplied by DVLA , they are in danger of being closed down , if they pass info on

nigelbb

twhitehousescat wrote: »

I am trying to find correct legislation

from memory (pofa 2012) , bpa set up - appeal thru popla , later the clownsrus set up ipc and were scrutinised by gov departments and granted licence to offer a [STRIKE]non [/STRIKE]appeal service

cant recall ITAL having made such a request to goverment REGARDING private parking tickets


whats to stop , (for example ) parking eye from forming a company , as an appeal service , and then saying from now on , all appeals thru our appeal service - no popla

in the past (ipc) when asked for an alternative appeal coz you dont trust micky mouse , they reply "as members of IPC we are only able to offer one appeal , this is pinky and perky "

Having an "independent" 2nd level appeal was a behind the scenes deal with the BPA when POFA 2012 was implemented. There is however no statutory requirement to provide a 2nd level "independent" appeal or indeed any appeal at all. The only mention of appeals in POFA is that if there is the possibility of an appeal route then it must be detailed on the NTD/NTK

waamo

nigelbb wrote: »

Having an "independent" 2nd level appeal was a behind the scenes deal with the BPA when POFA 2012 was implemented. There is however no statutory requirement to provide a 2nd level "independent" appeal or indeed any appeal at all. The only mention of appeals in POFA is that if there is the possibility of an appeal route then it must be detailed on the NTD/NTK

Is there not a requirement due to the The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015?

twhitehousescat

waamo wrote: »

Is there not a requirement due to the The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015?

thats the one that "we have decided not to take part in"

twhitehousescat

nigelbb wrote: »

Having an "independent" 2nd level appeal was a behind the scenes deal with the BPA when POFA 2012 was implemented. There is however no statutory requirement to provide a 2nd level "independent" appeal or indeed any appeal at all. The only mention of appeals in POFA is that if there is the possibility of an appeal route then it must be detailed on the NTD/NTK

so any or all parking co,s at random can simply refuse to issue popla codes , after simply tippexing out wording on the NTK ?

Fruitcake

waamo wrote: »

Is there not a requirement due to the The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015?

twhitehousescat wrote: »

thats the one that "we have decided not to take part in"

twhitehousescat wrote: »

so any or all parking co,s at random can simply refuse to issue popla codes , after simply tippexing out wording on the NTK ?

According to the ADR Act 2015, a trader is only obliged to provide an independent appeals process under,
(a) an enactment; or
(b) the rules of a trade association to which the trader belongs,

Sadly the BPA has no rules, only a CoP.

Johno100

But for BPA members that would be a breach of the Code of Practice as BPA AOS members are required to provide an independent appeals service and that is POPLA.

twhitehousescat

Johno100 wrote: »

But for BPA members that would be a breach of the Code of Practice as BPA AOS members are required to provide an independent appeals service and that is POPLA.

yes I have just been studying that section , seems popla are the prefered ADR , and under COP , they must offer it

ITAL has no bearings in private parking

twhitehousescat

Fruitcake wrote: »

According to the ADR Act 2015, a trader is only obliged to provide an independent appeals process under,
(a) an enactment; or
(b) the rules of a trade association to which the trader belongs,

Sadly the BPA has no rules, only a CoP.

POFa 2012?

Coupon-mad

i think we need to see some ITAL outcomes so we can see what sort of things they will/won't consider. I bet they will probably follow the POPLA assumption that the registered keeper is likely to the 'the owner' unless proved otherwise.

I suspect ITAL will prove unhelpful but we need to try a few, to make that leap.

It's almost worth us telling everyone who parks regularly at railway stations, to re-register their cars in the name of their cat/dog.

Or alternatively (and maybe better for car insurance purposes) leave the rk as it is, and draw up some 'proof'/receipt, showing that the cat/dog is the actual car owner.