Bank banked cheque into some one elses account

Lorian

Cameron2110 wrote: »

Hello
Funnily enough after i had this experience i noticed a cheque scanning service in my mobile app which i have used since - in one complaint phone call to the bank the operator asked why i hadnt used this system for the previous cheque (my fault eh?)

The answer to this one is simple - because the maximum value of cheque you can deposit with the app is £500

Cameron2110

Lorian wrote: »

The answer to this one is simple - because the maximum value of cheque you can deposit with the app is £500

not sure what this means but cheers.

have a good xmas.:money:

Cameron2110

eskbanker wrote: »

Just to be clear, I'm not defending the bank or the agent, and you're now painting a rather different picture of the discussion from what you'd originally said, but my point remains that moaning to a call centre employee about a bank's corporate decision to close branches, etc, is somewhat unlikely to be productive in the context of trying to resolve a complaint, even if you feel that the tone of the conversation had deteriorated - I wasn't actually accusing you of bullying (although am sure most readers will be able to draw their own conclusions about your attitude), just observing the apparent irrelevance of your comment....

Ok dude

"(although am sure most readers will be able to draw their own conclusions about your attitude)" - not interested.

I don't really care what people think about my attitude or tone, i do care when banks steal my money.
I was repeatedly told that it was my responsibility to chase lloyds bank,via unity trust bank.

When i said "no" on i think my 3rd call i then had to up my game.

I got what i wanted , however and have learned you get much further with standing up for ones self, than being reciprocal and perhaps "negotiating" - i have nothing to apologise for either to this bank.
Im not painting a different picture, i just provided much more info.
If it happens again i will do what someone else said on here which was pertinent.
I wish you, however, a merry xmas.

pmduk

Cameron2110 wrote: »

not sure what this means but cheers.

have a good xmas.:money:

His reference might be useful actually, you can now deposit cheques by photographing them with a smartphone, if you use your Bank's app, however, it varies between banks