Britania parking and BW Legal

Jetslick

The letter from BW Legal says they will not suspend data processing unless instructed to do so by their client, right? That's what it said on mine. As you're still awaiting your SAR, you can complain to the PPC to tell BW Legal to suspend data processing and put the case on hold until the SAR has been obliged. Mention the Limitation Act.

You can respond to BW Legal in same way about their refusal but they'll likely just ignore it like they did with me.

BT1997242

Ok I will do that, should I be sending that to Britannia parking in the form of an email or letter? Is there a template you used?

Umkomaas

Is there anything else I can do or just wait for a court claim?

If a court claim comes, it comes. But I wouldn't sit quietly by just waiting for it to pop through your letterbox.

If Britannia have had over a month to respond to your SAR and have not done so, you send them a reminder giving them 7 days to respond. It was never for BWL to reply on their behalf, and from reading the reply you reported above, I don't think they were responding to the SAR (I may be wrong, but I don't think so!).

BT1997242

I will do that. Yes you're correct I haven't had a response from Britannia. Should Britannia not respond to my SAR, what would I do?

Jetslick

Did you send the email to the correct address? Their Data Protection Team email address is: DPT@britannia-parking.co.uk

However, any email sent to Britannia should've been forwarded by Britannia to the DPT. They can take a while to process these SARs (mine took 21 days, but wasn't fully obliged until 28 days).

Umkomaas

BT1997242 wrote: »

I will do that. Yes you're correct I haven't had a response from Britannia. Should Britannia not respond to my SAR, what would I do?

You complain to the ICO - that's surely the next step?

BT1997242

Yes I definitely sent it to their address (it was a letter) but they've heard from me so should have received, not sure why I have heard from BW though, seems odd, I'll send them an email with the same text as the letter and see what I get back

BT1997242

Should they not respond within the allotted time period whats the next action I should take, are there any further steps I can take until an inevitable court date comes?

KeithP

BT1997242 wrote: »

Should they not respond within the allotted time period whats the next action I should take, are there any further steps I can take until an inevitable court date comes?

Re-read post #37.

BT1997242

UPDATE

Hi All,

as if by clockwork I have received an SAR from Britannia parking and a copy of the signage from the car park. As is confirmed in their photos there is no word of a £60 legal fee. They have sent attachments including my original letter as well as photos my car parked there. It also includes their data subject information statement for service users, I won't type it all out but if theres anything to include of note then I will. I will lodge a complaint with the ICO today. Is there a response necessary for this now? If so what would that be?

Many thanks again.