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Mobile contract eligibility checker?

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  • Mr.Saver
    Mr.Saver Posts: 521 Forumite
    Fifth Anniversary 500 Posts Name Dropper Photogenic
    I failed a security check once once at CPW because I applied to Vodafone using my current address and they had me as a previous customer under an old address.

    Your'e better off buying a new XR on gumtree, save £400-500 over the 24 months.
    I'd refrain myself from buying such expensive gadgets from places like ebay or gumtree. If it's (minor) faulty and I wasn't able to spot it before I pay, it would be such a hassle to get it refunded or replaced.

    I've only dealt with CPW twice in my life, the first time was in 2014 when I just arrived the UK. The stuff at CPW store performed at least 6 credit searches on my file, because every single provider has rejected me. At that time I had no idea what does a credit search mean to me, I thought he was just doing his job and trying to help me. The result, of course I couldn't get any deal at all. I end up pay full amount and buying my phone online.

    This is the 2nd time I had something to do with CPW group, and again bad experience. They can't even tell me why I failed their check, not to mention how can I pass it the next time. Since they did the credit check before their internal security check, it left a mark on my file and I couldn't get a deal elsewhere, this is frustrating for sure.

    Enough ranting, life needs to move on. I'll try to haggle with my existing provider, and hopefully they will give me a good deal, and also willing to lend to me in despite of the CPW hard search record on my credit file.
  • Mr.Saver
    Mr.Saver Posts: 521 Forumite
    Fifth Anniversary 500 Posts Name Dropper Photogenic
    !!! wrote: »
    It's only cheap if you want to commit yourself to a 24 month contract (and having to deal with Vodafone).

    Other than that you're better off buying the phone up-front and getting your own SIM with flexibility on choosing the provider etc
    I know, but I get 12 months SIM only deal every year anyway (for a small discount or stay at the same cost with a data upgrade). I don't see why a 24 months contract would hurt.

    I've checked network coverage, my home and work area are perfectly covered by all UK providers, so I shouldn't have coverage issue with Vodafone. I personally have not had any experience with Vodafone, but except the end of contract talk and haggle, I rarely contact my provider. Therefore it doesn't bother me if they have a good or bad customer service, as long as I don't have problem with the network coverage.
  • Mr.Saver
    Mr.Saver Posts: 521 Forumite
    Fifth Anniversary 500 Posts Name Dropper Photogenic
    Interestingly, they've sent me an email asking me to fill up a survey regarding to my previous phone call with mobiles.co.uk
    Dear ******,

    Thank you for your recent contact with Mobiles.co.uk.

    It's important to me that we deliver a great experience to our customers, so I'd really value your feedback on the service you've received.

    Could you please take a few moments to fill out the brief survey below as this helps us improve the service we offer? If you haven't recently contacted us then please disregard this email as it won't be relevant to you.

    To access our survey please follow this link;

    https://www.secure-mobiles.com/surveys?token=********

    Thank you in advance for your feedback.

    Dan Luik

    Head of Operations Mobiles.co.uk
    Okay, okay, ....
    Thank you for completing our survey, we value your feedback.
    Done. Needless to say what I've wrote in that survey.
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