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  • We've also been changed over to VOIP, almost without consultation, and I'm not totally happy about that as they certainly didn't make it clear that there'd be no landline connection afterwards. And as for the "unbreakable internet" - well, half the time the dratted thing can't find a signal & just blinks red. We did warn them about that, this has always been a mobile blackspot, but basically they just laughed & said that wasn't possible. Hmmm...
    Angie - GC Jul 25: £225.85/£500 : 2025 Fashion on the Ration Challenge: 26/68: (Money's just a substitute for time & talent...)
  • Auntycaz
    Auntycaz Posts: 3,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    It doesn't tell you that your phone service will be VOIP when you sign up for the BT Essentials package but it was so much cheaper than other packages available in this area. It also didn't say that my existing extension wouldn't work as it was the copper system. Also I had to have my broadband enter the house upstairs in my bedroom instead of in the hall as it had been, as there wasn't a power point available near to the existing entry point to plug in the router. They sent me 2 x free VOIP handsets but I just plug my existing phone into the router and use that as I've heard the actual VOIP phones are not as clear so they are still in the box. They have to be plugged into the electricity via a base unit and charged up anyway. 
  • DigForVictory
    DigForVictory Posts: 12,046 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    So, sorting mum’s communications in the event of a power cut may not be as easy as we hoped.
    Right…
    Just how hard is it to train carrier pigeons? Or do I sort a PAYG dumbphone & a powerbank & hope she remembers how to use them?
  • Auntycaz
    Auntycaz Posts: 3,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The really basic payg phones seem to hold a charge for quite a long time and if you programme a few important numbers into the contacts it might be easier for her. Hope you manage to sort something for her. 
  •  Carrier pigeons…. hmmm…. Bet there’s a yt video on it. Or is there app for that? 

    I’d go for the second option. I taught my Aged P how to use my smart phone and he loved it. Would training and a dumbphone be possible? Plus that would give you peace of mind when you’re however many miles away…. 
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