G24 Sports Direct. Seeking advice for a long time friend.

Redx

yes use the template from the keeper

BUT , i already told you that this will be refused, its a given that almost all appeals are refused, hence why all MP,s are talking about it and bringing in the new CoP, like in the house of commons only last friday

change will happen , eventually


in this case, get the COMPLAINT in, as well as any appeal, no question about it

OldAndBaffled

Redx...

Understood. The complaint being to... SD themselves, yes?

E-mailing of template will commence... after my meal.

Speak soon and ty folks.

O.a.B.

Redx

start with SD, yes, and if they cannot or wont help find out who they are paying rent to if this is a retail park, as its likely that they are not the landowner

if its a retail park, also find out who the M.A. is and complain to them, also asking for landowner details

check who is paying the NDR fror those shops etc, with the council

this is a MISS MARPLE type of thing, a POIROT jobby , depends how pro-active you are and how tenancious you or your friend are in tracking down the person who can cancel this pcn, remember , the squeaky wheel gets the oil !!

I can assure you that G24 wont cancel it just because the keeper appealed, been coming here for 5 years and advised hundreds of people on G24 tickets, the advice has never changed in all that time, especially not since G24 went to the IPC for AOS duties

KeithP

Go with your friend to see the manager at the SD store.

Explain how disappointed you are with G24.

Explain how much you were intending to spend there but now you have found out how expensive parking is you'll have to look elsewhere.

Of course everywhere I have said 'you' I mean the vehicle's keeper.

The_Deep

Get tou friend to write bad stuff on their Facebook page and their website feedback page.

http://parking-prankster.blogspot.com/2016/11/residential-parking.htmlc

Umkomaas

You need the manager at SD, don't bother with any of the zero hours contract spotty yoofs.

OldAndBaffled

Hi folks. I've just had a reply. Some of you may have had this, but for those who haven't, i'll add it all so someone who may be reading this in the future can see what bullsh*t they're likely to end up having to read. It goes as follows...

RE: Contractual Parking Charge Notice 370181118011

Thank you for your email.

There are sufficient signs at the entrance to and in prominent locations throughout the car park displaying the terms and conditions. Your are welcome to revisit the site to view the signage, we advise you to adhere to the terms and conditions of parking when visit the site.
Our signage complies with the International Parking Community's Approved Operator Scheme.

You have stated that you were not the driver of the vehicle at the date and time of the breach of the contractual terms of the car park, however you have failed to inform us who was.

Judge Ackroyd, 2008, Oldham Court, Combined Parking Solutions versus Mr Stephen Thomas, in the case where Mr Thomas claimed not to be the driver, but did not state who was, ruled that on the balance of probability he was the driver and ordered the Charge to be paid plus additional court costs.

If, at the end of the period of 28 days (beginning with the day after the date on which this correspondence is issued), you have not complied with the above, then we have the right to take recovery action against you.

The Protection of Freedoms Act 2012 ("the Act), (Schedule 4), which governs parking on private land, provides a definition for "parking charge" and "adequate notice" of such private parking charges. The relevant sections of Schedule 4 to the Act state :

“parking charge”

(a) in the case of a relevant obligation arising under the terms of a relevant contract, means a sum in the nature of a fee or charge, and

(b) in the case of a relevant obligation arising as a result of a trespass or other tort, means a sum in the nature of damages ...

... “relevant obligation” means
(a) an obligation arising under the terms of a relevant contract; or
(b) an obligation arising, in any circumstances where there is no relevant contract, as a result of a trespass or other tort committed by parking the vehicle on the relevant land; ...

... The reference in the definition of “parking charge” to a sum in the nature of damages is to a sum of which adequate notice was given to drivers of vehicles

(when the vehicle was parked on the relevant land).
For the purposes of sub-paragraph (2) “adequate notice” means notice given by:
... (b) ... the display of one or more notices which
(i) specify the sum as the charge for unauthorised parking; and
(ii) are adequate to bring the charge to the notice of drivers who park vehicles on the relevant land".

In this instance a parking charge has been issued based on the fact that the driver of your vehicle entered into a contract with us (by the act of parking the vehicle) and our signage (which states the terms and conditions of parking) having been clearly displayed in the car park.

The Act permits parking charges to be rendered on private land, and the case of Parking Eye Limited v Somerfield Stores Limited [2012] EWCA Civ 1338 (Court of Appeal) held that (taking into account inflation) the parking company was entitled to claim a parking charge of a similar amount to that which we have charged, and therefore your reference to the Unfair Terms in Consumer Contracts Regulations 1999 is not of any relevance in the context of this parking charge.

You should also be aware that the amount of our parking charges accords within recommendations by our Trade Associations.

We manage the car park on behalf of our client - and our client is not involved with the issue nor enforcement of our Notices to Keeper.

As your appeal has been rejected, any further correspondence may not receive a response, the options below are still open to you.

You now have one of the following options available to you:

1. Pay the outstanding Parking Charge. Payment of your Contractual Parking Charge Notice can be made via the payment line: 0333 733 3000 or by sending a cheque or postal order to G24 Limited, PO Box 3320, Gerrards Cross, Buckinghamshire, SL9 8WT.

2. If you believe this decision is incorrect, you are entitled to appeal to The Independent Appeals Service (https://www.theIAS.org), The Independent Appeals Service provides an Alternative Dispute Resolution scheme for disputes of this type. As you have complied with our internal appeals procedure you may use, and we will engage with, the The Independent Appeals Service Standard Appeals Service providing you lodge an appeal to them within 21 days of your first rejection.

3. If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery procedures and may proceed with Court action against you.

Customer Services
G24 Ltd

To Pay your Parking Charge visit http://www.payyourcharge.co.uk or call our payment line on 0845 452 7777.

DO NOT REPLY TO THIS EMAIL, if you wish to continue your appeal visit our appeals website at http://www.appealyourcharge.co.uk.

Please consider the environment before printing this e-mail

Registered in England. Company Registration number: 5457196. Registered Company address: Batchworth House, Batchworth Place, Church Street, Rickmansworth, Herts, WD3 1JE.

This email (and any attachments) is intended solely for the individual(s) to whom it is addressed. It may contain confidential and/or legally privileged information. Any statement or opinions therein are not necessarily those of G24 Ltd unless specifically stated. Any unauthorised use, disclosure or copying is prohibited. If you have received this email in error,please notify the sender and delete it from your system. Security and reliability of the e-mail and attachments are not guaranteed. You must take full responsibility for virus checking.

So... what do i do / say now to help my friend out?

Thanks as always!

O.a.B.

KeithP

So what did the manager at SD say?

Redx

OldAndBaffled wrote: »

So... what do i do / say now to help my friend out?

Thanks as always!

O.a.B.

well , you have already been told that this G24 rejection would happen and the NEWBIES thread and my posts are quitre clear about the next steps, which is the IGNORE step plus the landowner cancellation step

so its one down and one to go

I already told you that this would only be cancelled if a landowner cancelled it (or the M.A. or the retailer)

I told you that without that landowner or similar cancellation, it would stay on file for 6 years

and we are all quite clear that once the initial appeal has been rejected its ignore G24 and only come back if an LBC or an MCOL arrive in the post

this has been the same for the many hundreds of other G24 cases we have seen on here in the last 5 years or more

welcome to our world


so as KeithP correctly says, what happened with the retailer complaint ?

OldAndBaffled

To answer you both in one go... nothing. I've not been yet due to ill health (chest infection). She's not had chance either due to moving house, kids at school etc etc, Hopefully i can make it there myself on monday, as long as i feel up to it.

Thanks!

O.a.B.