Supanet scam on Unsavey Computer Person

molerat

Jennywren3 wrote: »

Yes its the position and house I think that's the problem Just found details from OFCOM on Number Portability which says "customers are entitled to keep their telephone numbers regardless who they choose as their service supplier"

But if you cancel the service, rather than switch, you are not entitled to keep the number and are liable to lose it as the number is not owned by you but by the current telco you are signed up to.

Jennywren3

Ombudsman didn't find in our favour so debt collectors back on phone with threatening behavior

Agreed to pay but requested a letter with the breakdown of cost they said they weren't prepared to do this and said just pay on line 660pounds to Supanet

Supanet however have dissolved the company according to Companies House in May of this year voluntarily and I was told by them they should not be accepting payment under this name Anyone know if this is correct

Neil_Jones

What do you mean "Supanet have dissolved the company"?

Assuming you mean company number 04462973, what's probably happened is they've closed that company and opened a new one for accounting purposes, it may be under new ownership or something, its not uncommon. It may well be under a holding company name.

Still doesn't change the fact though the main issue in this thread is of your Brother in Law's making and it may be a case of "this is the bed you made, now lie in it" unfortunately.

Jennywren3

I rang Companies House who said it was dissolved and money cannot be paid that company

[Deleted User]

Jennywren3 wrote: »

Ombudsman didn't find in our favour so debt collectors back on phone with threatening behavior

Agreed to pay but requested a letter with the breakdown of cost they said they weren't prepared to do this and said just pay on line 660pounds to Supanet

Supanet however have dissolved the company according to Companies House in May of this year voluntarily and I was told by them they should not be accepting payment under this name Anyone know if this is correct

I would re-post in the consumer thread as there's likely to be more knowledgeable people regarding this:-

https://forums.moneysavingexpert.com/forumdisplay.php?f=173