HELP pls Spyware etc. Desperate!! PLEASE

froggy27_2

how do i turn off system restore please? sorry if it sounds silly to you but i just don't know..then i can do the scans with avg and ad-aware...thanks

albertross_2

start, help, system restore. if this started recently use system restore to turn the clock back, rather than turning it off, because turning it off will delete all your restore points.

The_Economist

froggy27 wrote: »

how do i turn off system restore please? sorry if it sounds silly to you but i just don't know..then i can do the scans with avg and ad-aware...thanks

I go to start/ control panel/click on system icon and you should see a system restore tab. Click on it and it should give you the choice to turn it off. Then you can do your sans.

grae-uk

Sorry, was out for the evening. I think people got most things from that log. Can you try running another superantispyware scan and then a hjt and post us a fresh log? Unless you are just gunna take it somewhere

Donnie

System Restore is accessed via the Start menu, in Start -> All Programs -> Accessories -> System Tools -> System Restore.

Here's what you'll see:

grae-uk

Donnie, i think Froggy was asking how to turn it off, not how to acess it

froggy27_2

First of all thanks to all of you trying to help...
i did turn off system restore and scanned with avg and adaware.. they found some infected files and those were deleted as far as i can see...BUT my system is still slow and jamming... I still have the dodgy sites coming up and that 007guard.com ....once or twice i got the warning about low virtual memory...
I can't seem to be able to restore my system from earlier this week, it won't let me click on it... for some reasons...limited knowledge as you've all gathered...
i'm not sure which site to try now to get rid of those...
i'm gonna go to PC world to get a quote and see how much it would cost but to be honest bad timing financially...
anyway i shall let you know.. in the meantime any advice always welcome;)

thanks again..

albertross_2

You can do anything PCW can do with a little patience, try some other scanners, no one scanner deals with everything

IE, tools, internet options, advanced, untick "enable third party browser extensions", ok




Download some of these, eg. , close IE, do the regsvr32 commands in the symantec link part 4, and do some scans

http://forums.moneysavingexpert.com/showpost.html?p=6741169&postcount=3

http://www.symantec.com/security_response/writeup.jsp?docid=2005-080302-3232-99&tabid=3

froggy27_2

me again...jst returned from PC World.. it was hard to find sbdy to help and they want FROM 70gbp to remove data and clean i guess..a bit too much for me b4 xmas....
Now I could have bought an anti virus disk out there but would that work better than the one i can download????? and if so, which one is best..Norton? karpinsky?etc etc..so many to chose from...

albertross_2

just try the free ones for now.