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Return orange livebox or pay £100

I changed to BT internet a couple of months ago from orange.

Today I have had a pre-paid bag to return the live box, or I have to pay them £100.

I have thrown it away!!!! I didnt' know I had to return it to them and it didn't work anyway which is why I changed in the first place.

Should I say I've already sent it or just pay £100, whcih i don't have.

Any ideas please?

Thank-you
«1

Comments

  • normanmark
    normanmark Posts: 4,156 Forumite
    You're pretty stuck to be honest, not a lot else you can do but pay the £100
  • DGJsaver
    DGJsaver Posts: 2,777 Forumite
    BUMP !

    Same for us guys ! do you think they would negotiate ? surley they wouldnt go straight down the bailiff/debt collection/county court route straighaway , i dont know what to do , i know £100 is £100 but things are a little tight right now after moving house etc !

    D
  • DGJsaver
    DGJsaver Posts: 2,777 Forumite
    Get one from eBay or yep say you've sent it...;)


    Different serial number to the one the sent (or do they just collect dust in a warehouse somehwhere !)
  • Morty_007
    Morty_007 Posts: 1,496 Forumite
    Surely a live box is a live box? They are being pretty petty if they get one back and quibble over whether its the same one!!
    Good Enough Club member number 27(2) AND I got me a stalkee!
    Closet debt free wannabe -[STRIKE] Last personal loan payment - July 2010[/STRIKE]:T, credit card balance about £3000 (and dropping FAST), [STRIKE]Last car payment September 2010 (August 2010 aparently!!)[/STRIKE]
    And a mortgage in a pear tree :D
  • DGJsaver
    DGJsaver Posts: 2,777 Forumite
    Morty_007 wrote: »
    Surely a live box is a live box? They are being pretty petty if they get one back and quibble over whether its the same one!!


    This is Orange we are talking about !
  • It was in the contract that I signed with wanadoo that the livebox was their property. If the heap of s*** actually worked maybe I wouldn't be going elsewhere as well.
    £2 coin/ £46
  • DGJsaver
    DGJsaver Posts: 2,777 Forumite
    It was in the contract that I signed with wanadoo that the livebox was their property. If the heap of s*** actually worked maybe I wouldn't be going elsewhere as well.

    thats exactly how we lost ours , lobbed in a corner somewhere and that was that

    heap of wotsit as you say
  • got to be worth trying one from ebay, only about £20, much better than £100, if they dont check serials youre quids in, if they do, you've lost another £20
    Utinam logica falsa tuam philosophiam totam suffodiant.
  • Morty_007
    Morty_007 Posts: 1,496 Forumite
    DGJsaver wrote: »
    This is Orange we are talking about !

    LMAO :rotfl: Good point, well made.
    Good Enough Club member number 27(2) AND I got me a stalkee!
    Closet debt free wannabe -[STRIKE] Last personal loan payment - July 2010[/STRIKE]:T, credit card balance about £3000 (and dropping FAST), [STRIKE]Last car payment September 2010 (August 2010 aparently!!)[/STRIKE]
    And a mortgage in a pear tree :D
  • colin79666
    colin79666 Posts: 1,359 Forumite
    Part of the Furniture 1,000 Posts
    They better not try this with me. We got our livebox when you had to pay for it (not rent it from Wanadoo/Orange) so the Livebox is our property. We switched to o2 last week.
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