Royal Mail £8 Internal Post Handling Fee scam?

adouglasmhor

custardy wrote: »

maybe so. however HMRC have the power to decide duty payable regardless of customs declaration etc
So i would expect it would be unlikely for a carrier to challenge HMRC

But duty had allready been paid. RM/PF then applied their own handing charge making them also in the wrong. Anyway I got a complete refund from the company, who then claimed against HMRC (who folded straight away).

custardy

adouglasmhor wrote: »

But duty had allready been paid. RM/PF then applied their own handing charge making them also in the wrong. Anyway I got a complete refund from the company, who then claimed against HMRC (who folded straight away).

RM pay the duty. the fee is for doing that
perhaps you could blame HMRCs electricity supplier for giving them light to do their work

adouglasmhor

I don't believe any organisation who subcontracts has no way of challenging wrong decisions by their contractee.
The duty was paid, twice at one point and it was clearly marked as paid when I recieved it after paying hte second time. The RM/PF mouthbreather was also confused by being paid by a franked label. Personaly he should really not have been dealing with the public.

custardy

adouglasmhor wrote: »

I don't believe any organisation who subcontracts has no way of challenging wrong decisions by their contractee.
The duty was paid, twice at one point and it was clearly marked as paid when I recieved it after paying hte second time. The RM/PF mouthbreather was also confused by being paid by a franked label. Personaly he should really not have been dealing with the public.

well thats your choice to believe
I stand that HMRC make the call if duty is paypable regaedless of marking on the packages

mazza111

Indeed it's HMRC that decide. Not the end couriers. So perhaps your vent should be at them, not RM or PF.

stokomotive

Ok, as I understand it from this thread if I buy an item (as I have) from outside the EU (USA) I am liable to pay customs on it if the item is worth more than £18. Is that right?
Welll how come I've been charged £11.93 (inc the famous £8 RM charge) for an item that cost me£16.07?!?

vuvuzela

stokomotive wrote: »

Ok, as I understand it from this thread if I buy an item (as I have) from outside the EU (USA) I am liable to pay customs on it if the item is worth more than £18. Is that right?
Welll how come I've been charged £11.93 (inc the famous £8 RM charge) for an item that cost me£16.07?!?

Nope. It went down to £15 not so long ago. So 20% VAT on your 16 quid item is a bit over 3 quid then the RM handling charge on top.

1karl1

Hello to all i've bought an item from usa (razer hydra pc game controller-uk r.r.p £85/usa price £43:10) off amazon it's my first international purchase as the money saved was almost 50% .It's getting shipped over by msi i'd just like confirmation royal mail will be putting their hands in my pocket.I'm not too fussed about paying as i'l still be quids in.Charges so far read as follows thanks.
Item(s) Subtotal: GBP 43.10
Shipping & Handling: GBP 7.30

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Total before tax: GBP 60.48
Sales Tax: GBP 0.00
Import Fees Deposit GBP 10.08

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Total for This Shipment: GBP 60.48

Scarpacci

1karl1 wrote: »

Hello to all i've bought an item from usa (razer hydra pc game controller-uk r.r.p £85/usa price £43:10) off amazon it's my first international purchase as the money saved was almost 50% .It's getting shipped over by msi i'd just like confirmation royal mail will be putting their hands in my pocket.I'm not too fussed about paying as i'l still be quids in.Charges so far read as follows thanks.
Item(s) Subtotal: GBP 43.10
Shipping & Handling: GBP 7.30

---

Total before tax: GBP 60.48
Sales Tax: GBP 0.00
Import Fees Deposit GBP 10.08

---

Total for This Shipment: GBP 60.48

Yes, you should not be receiving any further request for customs duties or handling fees. Amazon have dispatched your parcel with a courier who will handle the clearance for you. If you parcel is delivered by Royal Mail, it will already have cleared customs by the time it reaches them and so they won't be charging any fees.

Act1_2

userdefinable wrote: »

I have just encountered the same problem, I'm fuming. I ordered $36.58 of goods, just over £18. Of course my luck is that you pay nothing under £18 but a few pence over and you pay the VAT (so £3.28) and Royal Mails £8 handling fee!!

So I have paid an additional £11.28 on goods that only cost around £18.30

That's insane, I'm furious but fear there's nothing I can do about it

I ordered an item from Amazon.com which cost me £18.41 (P&P included). Today I had to pay £3.58 VAT plus £8.00 handling fee to the Royal Mail which bumped the grand total up to £29.99.

I've no complaint about paying the VAT charge as I was expecting it but the £8.00 charged by the Royal Mail is totally unjustified and just smacks of pure greed!