tsb cheque deposit post office

ashleycha12456

I paid cheque into my TSB account at a Post Office branch 9/11/2018 , using a paying in slip from my cheque book and now how long does money take to go into my account ?at the moment don't see anything my online banking

ashleycha12456

receipt states "Lloyds chq dep" and gives my sort code and account number but the amount shown is 0.00.

KxMx

It's not like depositing at the bank, Post Office now send the cheque to the bank for them to process.

I'd allow several working days for the cheque to appear in your account, and up to four working days for the cheque to clear.

badger09

ashleycha12456 wrote: »

I paid cheque into my TSB account at a Post Office branch 9/11/2018 , using a paying in slip from my cheque book and now how long does money take to go into my account ?at the moment don't see anything my online banking

Depending on the cut off time of that particular branch of the PO, it should appear in your account either today 10th or on Monday

Per page 36 of the Personal banking T&Cs

MarkFromCornwall

ashleycha12456 wrote: »

but the amount shown is 0.00.

Don't worry about the receipt showing 0.00. That's normal for the post office!

Sluicer

Moving this topic forward a bit...

After 53 years of being a TSB account holder, and having my local branch closed in Burscough (where I lived for 25 years), then all Southport branches closed post-Lloyds merger & separation, I now find my nearest branch in Ormskirk has closed too - meaning my closest branch is Maghull.  that's fifteen miles away.  I now find the following problem when trying to deposit a cheque using TSB's option of the Post Office.  I present the cheque & deposit slip - only to be told by the rather abrupt counter staff that this isn't possible because I need a TSB envelope from the bank.  I check on the TSB website. TSB don't supply envelopes anymore - they tell you that the Post Office supply them.  So I go back to the Post Office, still with the cheque and deposit slip and try to explain this minor point.  This fails miserably, as the counter staff is even more abrupt with her reply.  Apparently, the Post Office do not hold any paying-in envelopes for TSB customers.  A quick check of the Post Office website reveals that they DO supply TSB paying-in envelopes.  Can someone please tell the counter staff at 3 different Post Offices in Southport, because none of them believe me!!  Honestly, this is ridiculous.  Southport has a population of 90000, and used to have 4 TSB branches.  Now there are none.  I have no branch facilities within 15 miles and the Post Office 'solution' doesn't work.  Why should I still bank with TSB?

greyteam1959

Why not just post your cheque to TSB & save all the hassle ??

xylophone

A quick check of the Post Office website reveals that they DO supply TSB paying-in envelopes.  Can someone please tell the counter staff at 3 different Post Offices in Southport, because none of them believe me!! 

Direct them to the web site? 

Make a formal complaint?

jonesMUFCforever

Could you not pay the cheques in via an app on your phone?

colsten

jonesMUFCforever said:

Could you not pay the cheques in via an app on your phone?

TSB don't support mobile cheque banking

Grabs39

Sluicer said:

Moving this topic forward a bit...

After 53 years of being a TSB account holder, and having my local branch closed in Burscough (where I lived for 25 years), then all Southport branches closed post-Lloyds merger & separation, I now find my nearest branch in Ormskirk has closed too - meaning my closest branch is Maghull.  that's fifteen miles away.  I now find the following problem when trying to deposit a cheque using TSB's option of the Post Office.  I present the cheque & deposit slip - only to be told by the rather abrupt counter staff that this isn't possible because I need a TSB envelope from the bank.  I check on the TSB website. TSB don't supply envelopes anymore - they tell you that the Post Office supply them.  So I go back to the Post Office, still with the cheque and deposit slip and try to explain this minor point.  This fails miserably, as the counter staff is even more abrupt with her reply.  Apparently, the Post Office do not hold any paying-in envelopes for TSB customers.  A quick check of the Post Office website reveals that they DO supply TSB paying-in envelopes.  Can someone please tell the counter staff at 3 different Post Offices in Southport, because none of them believe me!!  Honestly, this is ridiculous.  Southport has a population of 90000, and used to have 4 TSB branches.  Now there are none.  I have no branch facilities within 15 miles and the Post Office 'solution' doesn't work.  Why should I still bank with TSB?

I would suggest choosing a new bank.  Have a look at which ones are local, and look at the MSE guide at https://www.moneysavingexpert.com/bank-accounts/

Switching banks is a dodle these days, just give a few basic details to your new bank, and everything’s done within around a week.  All payments to and from the old account are automatically forwarded (except some card payents such as Netflix).