We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Out of contract but wont upgrade me?
Comments
-
alnsv1000s wrote: »TMobile have overspent this years budget by £20 million pounds this year and as the industry is run by accountants, and their end of year is December 31st they need to cut costs.
They have decided that the best way is to not give as high a value to lower spending customers until the beginiing of next year, when they will have the full budget back.
The retentions staff I have spoken to are up in arms, as they will not hit bonuses, and every time a customer leaves they get penalised in terms of their bonus.
This is purely a cost custtiong measure for a couple of months, and in the new year it should be back to normal.
Most of my customers are high value, or Businesses so this hasnt affected them, but lower spenders i.e: bringing in less than £25 a month are being affected.
As you are on staff plan or family and friends I would just ride it out for a couple of months.
Did you know that every time you call customer services your value gets reduced.
Hi Alnv1000s again!
I had given up hope of any cheaper upgrade on the TYTN2, but if TM are getting a new budget in the new year, maybe I should hang on until then?
BTW, Can you unlock TYTN2?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.6K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.5K Spending & Discounts
- 247.4K Work, Benefits & Business
- 604.3K Mortgages, Homes & Bills
- 178.5K Life & Family
- 261.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards