TalkTalk Voucher Problems

jacko122436

Just to update, as i got no response from the email address given to chase this up i used the email

[EMAIL="uk-questions@awin.com"]uk-questions@awin.com[/EMAIL] and got a response and voucher, just for anyone else struggling.

TalkTalk

Hi Mattvinter,

I'm sorry to hear about the problems you're having claiming your cash back voucher. If you drop my team a DM via Twitter (@TalkTalk) or on our Online Community, we can get this looked into for you.

Jo - TalkTalk Social Team

marcusprisoner

still waiting ,no emails,no vouchers ,have emailed AWIN AGAIN, contacted talktalk via twitter again ,will keep link updated....

marcusprisoner

yet another day has passed with zero correspondance from talktalk support team or AWIN team ,,this has been going on for 3 weeks now !

TalkTalk

Hi marcusprisoner,

Please contact our team on twitter if you need any further help.

Thanks
Emma - TalkTalk Social Team

marcusprisoner

i have had response on twitter and i should recieve my voucher within 3 weeks

Babycakes

I feel like the victim of a scam. I switched to Talktalk in November 2018 and was told that I would get a £60 voucher in 90 days. However, I have heard nothing back since then and no responses to my emails.

Here is a copy of the sign-up email:

To make sure you don't miss your voucher, please add no-reply@giftcloud.com to your safe sender list.Can't see this email? Click here












Thank you for submitting your email address to get a
£60 voucher when you choose TalkTalk's Fast Broadband, now £17 per month


Please note that the voucher will be emailed to you within 90 days from the purchase date. If you have any questions, please read the terms and conditions below before emailing customer support.

If you haven’t done so already, please complete your order online using the link below to ensure you receive your voucher.



GET STARTED





You will receive your voucher once you have completed your order and this purchase has been validated by TalkTalk.
Details of how to receive your gift will be sent to the email address provided within 90 days from your original purchase date.


Terms and Conditions
1. £60 voucher when you choose TalkTalk's Fast Broadband through this link between 16/11/2018 - 29/11/2018
2. Reward vouchers are only available for online purchases made though this voucher sign-up page on this link or the “An update on your gift” email from no-reply@giftcloud.com. Orders completed on the phone or via web chat are not eligible.
3. This offer is only valid for new TalkTalk customers on products specified. TV options are excluded from this offer.
4. It will take up to 90 days after the original purchase date for your purchase to be verified as eligible for a voucher. We strongly recommend letting this 90-day period pass before querying the status of your voucher.
5. You can redeem the voucher at one of the following stores: Amazon.co.uk, Argos, Tesco, Ticketmaster
6. TalkTalk holds the right to withdraw this offer if we believe that the terms of the offer are being abused in any way.
7. Customers can only receive their reward voucher if their line has been activated.
8. Customers who cancel their order will not be eligible for a reward voucher.
9. This offer may be withdrawn or amended at any time.
10. This Promotion cannot be combined with any other voucher, offer, discount or promotion code and may not be redeemed for cash. If this is used alongside another offer or discount you will not be eligible for the offer.
11. You will be emailed instructions on how to choose your Reward 90 days within your purchase. After receiving the instructions, you will have 3 months to claim your Reward by sending it to your email or mobile phone.
12. Only one Reward will be delivered per person.
13. Please check the redemption instructions and terms and conditions of your chosen Reward before making your choice.
14. Rewards should be treated like cash and kept securely. They cannot be replaced if lost or stolen
15. Please see Amazon.co.uk terms here - https://www.amazon.co.uk/b?ie=UTF8&node=14235247031
16. If you have any questions or have not received your voucher 90 days after your purchase date, please contact uk-talktalkvouchers@awin.com



If you have any questions about this offer, please contact uk-talktalkvouchers@awin.com



This email was sent to bob.jolly.123@gmail.com. Your email will only be used to communicate to you about how to get your reward. It will not be stored or used for any other purpose.

marcusprisoner

yes that is the same script that i recieved when signing up to talkltalk via MSE ,,BABYCAKES i will keep this thread going and will update as soon as i recieve the voucher ,will also update after 3 weeks from the date i was assured i would have recieved the voucher IF it doesnt happen,,,cheers

marcusprisoner

recieved my voucher today in my email inbox,great news

Iwillbedebtfree

I am also in this unfortunate club.

I signed up in Oct 2018 so should’ve had my voucher in Jan 2019... nothing came, I emailed the uk-talktalkvouchers@awin.com. Got no response.:mad:

Did an online search and found this forum.

Based on the advice posted but others here (thanks) I have signed up to Twitter so I could DM Talk Talk there.

I will let you know what happens.