BT want to charge to move a cable

AndyPK

our neighbour increased their garage height, and the cable just stretched upwards!

If it breaks in future, BT can sort it !

pramsay13

Is there wayleave agreement for the pole?

iniltous

pramsay13 wrote: »

Is there wayleave agreement for the pole?

The pole was/is an electric pole, so the wayleave if one exists would be held by the power company, OR (BT when the aggrement was made) have a joint user agreement that allows them to attach phone dropwires to power company poles

Does the the OP's property not have a phone service at all, or is their phone line attached to a different pole that isn't in the way of the new garage ?, the OP also states the electric cables that are being buried don't supply his property ?presumably they serve the same property that the phone line goes to....it's not clear how this situation came to be, perhaps a diagram or photo could be provided to show what exists and what is needed

phillw

JoeHampshire wrote: »

Openreach charged £300 to send an Engineer out to look at it (5 minutes of his time)

I doubt he was just passing & I doubt there was no paper work required.

JoeHampshire wrote: »

and will then charge almost £2000 to reconnect their cable to the new pole.

It's probably a fixed price job.