Contactless payments now more popular than chip and PIN - MSE News

Potbellypig

I'm one of those that has converted from mainly dealing with cash payments, to contactless, over the last 12 months.

Personally I think it's great, but I haven't had a bad experience yet. My only gripe with paying via your card is the time is takes to show on your account, especially the weekend. Once they make it so that when you spend on it, it instantly shows on your mobile banking app, they'll have pretty much nailed it, for me.

Nasqueron

Fortyfoot wrote: »

I used mine in the Amber shop in Peuerto de la Cruz Tenerife in February this year to buy fags and booze and they made two additional charges to my account for the original purchase, about £140 in total. So no £30 limit in Tenerife.

I did not ask for one of these cards they sent it to me when the old one expired. So not popular, just forced onto customers. I am asking for the old chip and pin back, it's too risky.

Morrisons charged me for my meal and the drinks of the chap behind me!

Halifax Clarity got my money back for me.

Fortyfoot

Your personal issue with contactless is not an indication they are not popular, they clearly are. Contactless is the present and the future, they are not risky in the slightest. You made one payment with contactless, that's it - the machine doesn't store the data so they can't charge you additional sums if they don't have the card.

The Morrisons one I simply don't believe happened, the card cannot be read more than a few cm away, if you paid then put your card away and moved off it could not have paid for the next person as you would be several metres away from the terminal by the time they ran it up.

eco_warrior

Nasqueron wrote: »

Your personal issue with contactless is not an indication they are not popular, they clearly are. Contactless is the present and the future, they are not risky in the slightest. You made one payment with contactless, that's it - the machine doesn't store the data so they can't charge you additional sums if they don't have the card.

The Morrisons one I simply don't believe happened, the card cannot be read more than a few cm away, if you paid then put your card away and moved off it could not have paid for the next person as you would be several metres away from the terminal by the time they ran it up.

I agree with both of your comments.

System

PaulSh wrote: »

The problem is that the card can still be used for low-value payments (ones that don't exceed a merchant's "floor limit") after it is reported stolen, so you have to keep an eye on your account for a while and report fraudulent payments. The banks are still supposed to working out how to stop this from happening.

All contactless transactions (no matter how small) are online now.
Are you living overseas?

So if you cancel the card, it no longer works domestically.

agrinnall

aj23 wrote: »

So more people are using cards for purchases under £30 than above £30? I don't buy that.

Don't you? I now make many of the purchases that I would have used cash for in the past with a card, most of which are contactless. I haven't done the analysis but I would guess that I make more card purchases under £30 than I do over £30, and if contactless is available then that's what I use.

aj23_2

"it's about convenience and reducing the parts of the shopping experience that customers find irritating, like queuing and waiting to pay."

Surely you have to queue and wait to pay regardless of how you're method payment will even be.

Fingerbobs

agrinnall wrote: »

Don't you? I now make many of the purchases that I would have used cash for in the past with a card, most of which are contactless. I haven't done the analysis but I would guess that I make more card purchases under £30 than I do over £30, and if contactless is available then that's what I use.

Definitely the same for me. After a quick scroll down my transactions on the Barclaycard app, I'd estimate about 1 in 20 transactions is over 30 quid.

lisyloo

it could hardly be described as "popular"

It's extremely useful on the London underground where there are large numbers of people and they can progress very quickly with a "tap".


Also very handy on buses, much better than waiting for people to pay by cash at every stop.


Also useful for lunch.


If your retired and have all day and live in a sleepy village and like to chat then no worries but if you work in London where there might be 30 people in front of you in the lunch queue then it's great so I'd vote "popular".




I've had no issues with fraud or duplicate transactions since contactless was implemented.

Nasqueron

agrinnall wrote: »

Don't you? I now make many of the purchases that I would have used cash for in the past with a card, most of which are contactless. I haven't done the analysis but I would guess that I make more card purchases under £30 than I do over £30, and if contactless is available then that's what I use.

Same here, cashback card contactless and on the way, no need for cash or faffing around

aj23 wrote: »

"it's about convenience and reducing the parts of the shopping experience that customers find irritating, like queuing and waiting to pay."

Surely you have to queue and wait to pay regardless of how you're method payment will even be.

In many places you don't e.g. transport payments (local buses have it as well as tube etc), self checkout at the supermarket etc and it reduces waiting time if people are going through with small purchases. There's a time and a place for granny telling a bored checkout staff member the history of the bags of 10p she is using to pay for her weekly shop and for 20 people who just want lunch, not waiting for someone to pay is more free time for them.

molerat

Just looked at my main card for this month so far. 30 transactions, only 2 over £30 and one on line so 27 contactless transactions. Even the council car park use contactless.