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Insurance renewal

245

Comments

  • Comp2
    Comp2 Posts: 77 Forumite
    Ninth Anniversary Combo Breaker
    Sorry not very good at this forum business and can't quote and reply to individuals. What does qed? Mean?
  • Comp2
    Comp2 Posts: 77 Forumite
    Ninth Anniversary Combo Breaker
    On the one hand they are saying we need to contact them within 7 days to renew but now saying they automatically renewed without payment. They didn't attempt to take payment off my card.
  • QED - quod erat ..something
    Latin - means basically that it has proved what needed to be proved.

    Can't see you winning this one. Sorry.
  • Comp2
    Comp2 Posts: 77 Forumite
    Ninth Anniversary Combo Breaker
    Despite them saying we need to contact them to renew and we didn't?
  • Comp2
    Comp2 Posts: 77 Forumite
    Ninth Anniversary Combo Breaker
    I've checked all emails from igo and they didn't send anything prior to th renewal date either.
  • You said in your OP that they did send the info - to your old email.

    If they promised to contact you before auto renewing but did not you may have a case but I'm not sure it's that clear yet what has and hadn't happened.
  • Comp2
    Comp2 Posts: 77 Forumite
    Ninth Anniversary Combo Breaker
    Yes sorry the email I pasted above was off the old email we don't use.
  • Comp2
    Comp2 Posts: 77 Forumite
    Ninth Anniversary Combo Breaker
    We deliberately didn't pay by d/d to avoid all this as we never renew with existing insurer as we can always get a better deal. ��
  • Comp2
    Comp2 Posts: 77 Forumite
    Ninth Anniversary Combo Breaker
    How can I provide proof of sale of the car as I think I binned the note from DVLA notifying change of ownership?
  • Comp2
    Comp2 Posts: 77 Forumite
    Ninth Anniversary Combo Breaker
    Oh just a side query. How can I avoid this with future insurance policies. I don't want auto renewal but if every policy includes it then paying upfront makes no difference as they seem to be able to renew without being paid.
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