Help with new smartphone

acc

strangeotron wrote: »

My question was; what are my rights.

Within 30 days of purchase, you can return the phone under the Tesco Mobile Phone Returns Policy. (After 30 days, the consumer rights apply.)

Mobile phone returns policy

Pay as you go

If you change your mind within 30 days of purchase, we’re happy to refund or exchange the device, as long as you return it to us with the receipt, all original undamaged packaging and accessories. Top-up vouchers may also be returned within 30 days of purchase, as long as they are returned with the receipt, all original undamaged packaging and any top-up or credit unused.

If your device develops a fault and you return it to us within 30 days of receiving your device, we’re happy to refund or exchange it for you. If your device develops a fault after 30 days, please call Customer Care on 0345 301 4455.

strangeotron

Browntoa wrote: »

I've taken a look at the spec , with only 4gb of storage and running Android 6 it was always a very poor choice.

You need at least 8 to 16gb for an android phone to function properly

I've no idea about that. All I know is that my previous smartphone a Vodafone smart 7 was android and ran fine. Bit lame to saddle this phone with a version of android it cannot run.

Why is the storage an isse anyway? I have an SD card and the system takes up only a couple of gig (including all the apps it comes with you can't remove)

[Deleted User]

acc wrote: »

Within 30 days of purchase, you can return the phone under the Tesco Mobile Phone Returns Policy. (After 30 days, the consumer rights apply.)

Mobile phone returns policy

Pay as you go

If you change your mind within 30 days of purchase, we’re happy to refund or exchange the device, as long as you return it to us with the receipt, all original undamaged packaging and accessories. Top-up vouchers may also be returned within 30 days of purchase, as long as they are returned with the receipt, all original undamaged packaging and any top-up or credit unused.

If your device develops a fault and you return it to us within 30 days of receiving your device, we’re happy to refund or exchange it for you. If your device develops a fault after 30 days, please call Customer Care on 0345 301 4455.

That's a very decent returns policy.

pmduk

Sounds like the OP's saving grace in this case.

ballyblack

I agree. Poster hasn't realised that this cheap phone has limited memory and is a complete waste of money even at £30

Thought by installing an SD card it would be of use ...........but realised it was a mistaken purchase

wants to blame somebody?

Their own fault in my opinion!


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Cornucopia

The original question has been answered, and there doesn't seem to be much chance of a civil discussion, so I'm closing the thread.