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Returns to Wrong Retail Company

24

Comments

  • foxtrotoscar_2
    foxtrotoscar_2 Posts: 1,717 Forumite
    I wouldn't put my trust in Royal Mail's claim it was delivered to them. Bulk returns are not always scanned individually on delivery I believe.
  • askmeaboutsofas
    askmeaboutsofas Posts: 171 Forumite
    Was it sent signed for, and do you have the name of the person who signed for it? If so, you may be able to jog someone's memory at the warehouse company. It sounds like someone took delivery and put it down somewhere, in a big warehouse that handles a lot of parcels it could easily be mislaid or lost.
    Well informed on the subjects of sofas and wood furniture, and well opinionated on everything else :rotfl:
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    foxtrotoscar wrote: »
    I wouldn't put my trust in Royal Mail's claim it was delivered to them. Bulk returns are not always scanned individually on delivery I believe.

    You may believe it, but its not the case.
    There will be GPS data to support the item being delivered to the addressed warehouse.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    askmeaboutsofas wrote: »
    Was it sent signed for, and do you have the name of the person who signed for it? If so, you may be able to jog someone's memory at the warehouse company. It sounds like someone took delivery and put it down somewhere, in a big warehouse that handles a lot of parcels it could easily be mislaid or lost.

    Its a Tracked return. Very unlikely to require a signature.
  • Rainbowgirl84
    Rainbowgirl84 Posts: 1,175 Forumite
    1,000 Posts Fourth Anniversary Combo Breaker
    custardy wrote: »
    You may believe yes they had been deliveredit, but its not the case.
    There will be GPS data to support the item being delivered to the addressed warehouse.

    Earlier this year two small packages in one week were delivered to my next door neighbour by instead of me by Royal Mail. Unfortunately they were on holiday. When I chased up where they were I was informed they had been delivered, they had, fifteen feet away and next door by a 'new' postman. My neighbour delivered the packages a few days later not the Royal Mail. No system is infallible.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Rainbowgirl84 wrote: »
    Earlier this year two small packages in one week were delivered to my next door neighbour by instead of me by Royal Mail. Unfortunately they were on holiday. When I chased up where they were I was informed they had been delivered, they had, fifteen feet away and next door by a 'new' postman. My neighbour delivered the packages a few days later not the Royal Mail. No system is infallible.


    Yes I think the OP should follow a misdelivery claim with RM......
  • foxtrotoscar_2
    foxtrotoscar_2 Posts: 1,717 Forumite
    custardy wrote: »
    Yes I think the OP should follow a misdelivery claim with RM......

    Edinbu99er's tend to be quite miserable and annoying sods I've found.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    foxtrotoscar wrote: »
    Edinbu99er's tend to be quite miserable and annoying sods I've found.

    I generally find people with your user name, should do just that.
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    foxtrotoscar wrote: »
    Edinbu99er's tend to be quite miserable and annoying sods I've found.
    My experience is quite the opposite, and given I'm an Englishman who spends a lot of time up there, I'm more inclined to trust my own judgement :)
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    custardy wrote: »
    Yes I think the OP should follow a misdelivery claim with RM......

    On what basis? That RM's psychic filter failed and they should have known it was mis-addressed? ;)
This discussion has been closed.
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