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Parking charge notice Scotland

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  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    sonibu wrote: »
    Further update! I have also now had a positive reply from my MP in Fife:

    "We are happy to make representations on your behalf and would be grateful if you could forward a copy of the demand from UKPC (a photograph by email would be sufficient) we can then make an assessment of how and who we can make representations to on your behalf.

    I hope the above is agreeable and we look forward to hearing from you.
    "

    I was going to follow UKPC appeal process copying in the letter from retail park manager as suggested above, but now got this email from MP what do you recommend? Both or just MP route?

    Thanks again for guidance, its not that I'm a person who doesn't want to ignore, more that I want to challenge this in a way that is effective for me and also helpful for anyone else (don't want to balls it up basically), I figure getting step-by-step advice from the experienced folk in this forum is the best way to do it right :)

    Do both, see what UKPC say.

    Does your MP know that UKPC are a fraudulent company
    who faked timestamps on pictures which lost them DVLA
    access for a month

    Of course, UKPC are an approved member of the BPA ????

    Does your MP know about this bill ???

    https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill
  • sonibu
    sonibu Posts: 14 Forumite
    Ok, another update. Been away for a week, came home to a letter from UKPC Appeals Dept dated 15/10 stating:

    "In order to make a final decision regarding your appeal, please provide a copy of the driver's name and address to our Appeals Department within fourteen days from the date of this letter."

    I've passed this on to my MP's assistant who has been quite helpful so far, he said he has spoken to the BPA who have advised this is normal practice, and his only advice now is to telephone the BPA myself, which I am not planning on doing.

    What do you recommend I do now, any advice welcome please. My thinking is I absolutely do not give the driver's name/address. But should I respond to UKPC stating I see no reason to give any further information in order to cancel a charge which should not have been given in the first place? or do i now just ignore it all?

    Thanks in advance
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    you deffo do not give the drivers details to UKPC, not unless you hate that person and wish to dob them in

    IGNORE it and await there next communication


    and DO NOT telephone the BPA, nor UKPC , nor any debt collectors either
  • UKPC are a member of the BPA , ask your MP to contact them again and ask WHY UKPC are being allowed to act outside of the BPA code of practice which states

    grace period

    13.1 If a driver is parking without your permission, or at
    locations where parking is not normally permitted they
    must have the chance to read the terms and conditions
    before they enter into the ‘parking contract’ with you. If,
    having had that opportunity, they decide not to park but
    choose to leave the car park, you must provide them with
    a reasonable grace period to leave, as they will not be
    bound by your parking contract.
    13.2 If the parking location is one where parking is normally
    permitted, you must allow the driver a reasonable
    grace period in addition to the parking event before
    enforcement action is taken. In such instances the grace
    period must be a minimum of 10 minutes.

    13.2.a Vehicles are not permitted to park under the grace
    period in spaces designated to specific users for example
    Blue Badge holders. At all times vehicles must have
    appropriate and valid permit e.g Blue Badge on display
    for enforcement officer to inspect.
    13.3 You must tell us the specific grace period at a site if our
    compliance team or our agents ask what it is.
    13.4 You should allow the driver a reasonable period to leave the
    private car park after the parking contract has ended, before
    you take enforcement action. If the location is one where
    parking is normally permitted, the Grace Period at the end
    of the parking period should be a minimum of 10 minutes.


    you will clearly see that there are 2 grace period , before you park and after you have parked

    UKPC have failed to do this

    an MPs voice may just stir them
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    That letter is a fishing trip. Only the driver is liable in Scotland so guess why they want to know who that was.

    Only tell them after you have stuck pins in your eyes.
  • sonibu
    sonibu Posts: 14 Forumite
    Thanks for quick responses again, emailing MP tonight and quoting BPA's code of practice, ignoring UKPC...and i'll just add in here I am so glad this forum exists, you are all a great support. Much appreciated :)
  • as well as quoting it to him , give him the book to read at bednight https://www.britishparking.co.uk/write/Documents/AOS/AOS_Code_of_Practice_January_2018.pdf

    you may also tell him the bpa is a "members" club set up to protect the interests of members , NOT assist the public
  • sonibu
    sonibu Posts: 14 Forumite
    Another update...just got a letter from UKPC stating their final decision is that the charge was "correctly issued" due to "sufficient signage" at Hermiston Gait re: 3 hrs 30 mins max time. No response to my drawing their attention to the BPA code of practice grace periods, I have copied in to my MP again as I have been at every step and am going to write back to facilities manager at retail park.

    Other than that I will be ignoring demands and the referral to a debt recovery agent which the letter says will happen if I don't pay the "discounted" rate of £60 within 2 weeks...

    Any further advice or is that basically it?! I've tried to contest and its not gone particularly well...!
  • Quentin
    Quentin Posts: 40,405 Forumite
    Why have you engaged with them after getting all the advice to ignore??

    Now do so
  • pogofish
    pogofish Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Get yourself ready for the debt crawler letters then - re-read post four of the Newbies Sticky and follow its advice with gusto..!
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