Password issue. Help please. 26 September 2018 at 8:19AM in Site feedback 2 replies 1.3K views

Mwood1

I have misplaced my password.

It is still saved on my tablet but not anywhere else.

When I go to reset password on phone by entering my e-mail it says not recognised and the forum e-mail does not work.

Can you help.

Thanking you.

Former_MSE_Andrea

Hi

I've just sent a password reminder to the email address you registered with. As long as it's written correctly when you joined (ie correct case) you should receive the reminder.

If you're still having problems and need to talk to us privately eg to discuss your email address pop us an email to [email protected] with a link to this thread so my team knows what it refers to.

Andrea

Mwood1

MSE_Andrea wrote: »

Hi

I've just sent a password reminder to the email address you registered with. As long as it's written correctly when you joined (ie correct case) you should receive the reminder.

If you're still having problems and need to talk to us privately eg to discuss your email address pop us an email to [email protected] with a link to this thread so my team knows what it refers to.

Andrea

Hi Andrea,

Can you help me with a password reset again please.

Thanks