Paypal account locked out.

Les79

ChrisK..... wrote: »

You are getting some very poor advice. Whilst Paypal maybe responding to money laundering protocols, ultimately it's not their £500, obviously. If you want to continue using the account they have a right to pursue the protocols but if you no longer need the account they should return your £500 and close your account.

You should send PayPal a letter suggesting the same and threatening to take then to court of they don't give you your money back.

Well, not sure if this applies (or if what I was told was correct or not) but when working in a bookies a number of years ago we were instructed to retain fake notes and tell the punter to jog on (or call the police if they kicked off).

So I would be interested to know whether, legally, companies can retain money if they believe that it has been laundered or is illegally obtained etc. Got any links to back up your position?

ChrisK....._3

Sorry you dont see the problem with Paypal STEALING £millions under the guise of anti-money laundering" - The facts is this is not Paypals money - It's not like they are handing this money over to the government pending investigations and if Paypal did not want to STEAL all this money they could simply carry out customer identification as part of their account set up BEFORE they are in position to hold individuals to random. I have been online banking for over 20 years and have NEVER been asked for my ID since the day I opened the account. This all adds uo to PP stealing money and the story of large corporations steam rollering over any laws is unfortunate but now quite common place. I have absolutely ZERO reservation that should PP be tested in court they would loose, for all the reasons I have mentioned

Some people are born to make rules and some people just need to follow them

soolin wrote: »

You appear to be misunderstanding the money laundering requirements. If your statement were true it would mean money could moved freely without any checks as long as a user kept their account open.

The money is the point here, like the OP you are concentrating on closing the account, which is immaterial. Regardless of whether OP wants to keep the account open or not, the regulations regarding moving money remain.

jack_121

I sent paypal an email telling them they cannot do this and to return my money, they are just laughing at me giving me the exact same reply. I stated legal action would be taken and they cannot care less.


I do not have the i.d. Why should i spend £75 on a driving licence to prove my i.d when they know my i.d already and i have been a model customer of paypal for years.

theonlywayisup

jack_121 wrote: »

I sent paypal an email telling them they cannot do this and to return my money, they are just laughing at me giving me the exact same reply. I stated legal action would be taken and they cannot care less.


I do not have the i.d. Why should i spend £75 on a driving licence to prove my i.d when they know my i.d already and i have been a model customer of paypal for years.

What legal action will you bring? You are the one not complying with the law.

If you want the money in the account you have to show the law that you are legally entitled to it, you cannot do that unless the bank (or in this case Paypal) are happy that you are who you say you are.

Le_Kirk

How will a DL or passport help, there is no address on a passport and do PP know what you look like? Therefore photo id does not help. Proof of address, birth certificate, council tax bill, utility bills, bank account statements and such like should do that. I agree with comments above about removing paper statements to save the planet but money laundering regulations don't keep up with reality.


OP, just contact PP, like you've been advised and ask for alternative forms of proof of who you are.

Keep_pedalling

jack_121 wrote: »

I sent paypal an email telling them they cannot do this and to return my money, they are just laughing at me giving me the exact same reply. I stated legal action would be taken and they cannot care less.


I do not have the i.d. Why should i spend £75 on a driving licence to prove my i.d when they know my i.d already and i have been a model customer of paypal for years.

Why don’t you do as been suggested by the sensible replies you have had (please ignore the legal ignoramous ChrisK) and ring them up to find out what alternative ID you can supply.

soolin

Keep_pedalling wrote: »

Why don’t you do as been suggested by the sensible replies you have had (please ignore the legal ignoramous ChrisK) and ring them up to find out what alternative ID you can supply.

I concur, the very fact that OP doesn't respond to other suggestions rather leads me to suppose we are not getting the entire story here.

hollydays

jack_121 wrote: »

I sent paypal an email telling them they cannot do this and to return my money, they are just laughing at me giving me the exact same reply. I stated legal action would be taken and they cannot care less.


I do not have the i.d. Why should i spend £75 on a driving licence to prove my i.d when they know my i.d already and i have been a model customer of paypal for years.

No, you don't have to pay to get Id
No one can make you.
Just say goodbye to your money.

Gavin83

You can take them to court. However you'll still ultimately need to prove who you are to the court, so will still need ID so you're better off just sorting it with Paypal. As others have advised speak to them and work out a solution.

jack_121

Hi!


Paypal are saying they want either a driving licence or passport and two untility bills.


Is there anyone i can contact, is there a supervising body that has any kind of influence over paypal.


Thank you.