Jacks

apple_muncher

Crowdpleaser wrote: »

I was always loyal to tesco especially with online shopping when I had very small children.

Then I discovered aldi. I now do the vast majority through them although still need to a go to a big 4 for gluten free and lactose free products.

I can't see 1 jacks store making any sort of dent in the German supermarkets. Who do quality and good price! Apart from raspberries which always go off after a day from aldi! Lol

Lidl have a permanent range of gf stuff. Small, but nevertheless, always there. Cereals, bread, biscuits, flours, pasta... some are also dairy free (my dd needs both gf and df). May be worth a quick look for some products. Like you we still have to frequent a big supermarket for other products.

jimroy

I found it ironic listening to the reasoning on the News today around Tesco wanting to claw back customers they've lost to Aldi and Lidl...

It's not all about cost why they've lost us. It's also about how bad their customer service and cost cutting on their related connections and services have become under their new leadership/cost cuttings.

They've hit rock bottom as far as I, a long term customer is concerned. They've gone from hero to zero and they don't deserve my custom any more.

They've treated their long term customers like sh*t the past year.
Eg. Delivery Saver, Clubcard, Tesco Opticians,Tesco Direct, to name but a few.

And in store, getting rid of service points, staff and squeezing everything onto one desk and getting stressed out sh*t service as a result.

I don't even want to shop there any more. So it's their loss not mine! They treat their customers with contempt these days. This particular one in their experience anyhow.

bouicca21

Tesco seem to have forgotten that back in the day (long way back) they were the Aldi/Lidl of the time.

Stoke

Crowdpleaser wrote: »

I was always loyal to tesco especially with online shopping when I had very small children.

Then I discovered aldi. I now do the vast majority through them although still need to a go to a big 4 for gluten free and lactose free products.

I can't see 1 jacks store making any sort of dent in the German supermarkets. Who do quality and good price! Apart from raspberries which always go off after a day from aldi! Lol

The immediate problem I see with Jacks is that the only way they can beat Aldi (and Lidl) is by massively under cutting them. You start under cutting and you have to cut costs elsewhere, so either quality, or customer service or something else, unless this is all an elaborate loss-leader?

The thing that they have to prove, is they have a quality product. That is what people will want to know, can 'Jacks' actually replace the other supermarkets in selling a product that isn't a cheap imitation. Aldi have quality goods and have proven it time and time again. Aldi's cereals are good. Aldi's deserts are very good. Their fresh meats are very good. Their frozen foods are very good. Their milk is very good. Their veg is very good. Their sweet section is good. They're nailing it on all fronts pretty much and they cap this off by selling their goods at a serious low price compared to Morrisons, Sainsbury's or Tesco.

Jack's can price match, but can they quality match. They can undercut, but then how will they achieve a profitable business?

Jury's out for me. I will give them a go if one appears locally.... if not, I won't.

Stoke

jimroy wrote: »

I found it ironic listening to the reasoning on the News today around Tesco wanting to claw back customers they've lost to Aldi and Lidl...

It's not all about cost why they've lost us. It's also about how bad their customer service and cost cutting on their related connections and services have become under their new leadership/cost cuttings.

They've hit rock bottom as far as I, a long term customer is concerned. They've gone from hero to zero and they don't deserve my custom any more.

They've treated their long term customers like sh*t the past year.
Eg. Delivery Saver, Clubcard, Tesco Opticians,Tesco Direct, to name but a few.

And in store, getting rid of service points, staff and squeezing everything onto one desk and getting stressed out sh*t service as a result.

I don't even want to shop there any more. So it's their loss not mine! They treat their customers with contempt these days. This particular one in their experience anyhow.

I mentioned earlier moving into my second house right next to an Aldi. Well, about 100 yards from that Aldi is the biggest Tesco superstore you'll come across. It was huge. It sold absolutely everything from food to Televisions. Yet I still always opted to go to Aldi. Bigger doesn't always equal better and they were more often than not, completely disorganised inside of the big Tesco.

I would say their clothes have also gone down in quality. I was never a fan of F&F anyway, but I recently bought a shirt from there and cannot see it lasting more than a few wears. The quality is really poor. Primark have them beaten there.

Prinzessilein

I have no Lidls or Aldi near enough for regular use...and our Aldi is rubbish and the Lidls not the best I have seen.

If Tesco should open a 'Jacks' near us (plenty of opportunity, our two main streets have every other retail-unit boarded up)...I don't think I would bother!

We DO have a Tesco on our main shopping street...it is useless! We often can't even get the basics there.....I suspect that if 'Jacks' gets opened throughout the country, then Tesco will stop stocking its own 'Value' range...this will be rebranded and sold as 'Jacks' in those stores.....the dea being that people will noow buy in BOTH stores - so more chances to get the customers picking up 'impulse' buys.


Also, things like milk will become loss-leaders in 'Jacks' - and this will be done by paying the dairymen less (remember the kerfuffle when this happened in discounters earlier?) who can ill afford a cut in their income.


And as for 80% British stock...BIG mistake!...I actually make special efforts to get to Lidls once in a while (often if we have visitors with a car)...and go specifically for the non-British goods!....Lidls have a rather good Deli...and we always visit to stock up with Christmas goodies. (Favorina Stollen from Lidls...and Favorina Speculatius biscuits!)


And as for cutting Customer Service....how can you cut this to below zero? ….which I what we get in our local Tesco!

Mummy2cheekymonkeys

Personally I hate tesco and would not use them or jacks. Aldi and lidl are better quality and better prices. Tesco could have lowered prices years ago but as they didn't see the 2 german supermarkets as a challenge to them so they didn't. Now they are imitating them. Anyone see the "fresh five" deals they were advertising on a big banner in the news piece. The most annoying thing is I hate them yet have shares in them and I suppose kind of work for them since they just bought bookers.

timehastoldme

Love Aldi and Lidl. Shopping is nicer, the products are excellent, rather than a choice of thirty tins of tomato in different wrappers that probably came from the same factory anyway, there's maybe two. Shopping is quicker, and more reliable. I don't have to calculate whether a 3 for 2 on this is more cost effective than a BOGOF on that because they don't do them. If there is an offer it's the product, but cheaper. Much less manipulation, much better consistency, much happier staff!

I always come out of one of the bigger supermarkets (if I've had to go in) feeling manipulated and disappointed. If something is a good price in Tesco, someone in the product chain has been screwed.

That being said, I'll take advantage of a loss leader item sometimes. Fighting capitalism one reduced towel at a time.

Scrimps

Mr_Singleton wrote: »

Was wondering as they say it’s going to be 80% British produce/reared would people be more likely to use it over the German rivals?

I thought one of the marketing things of Aldi was it stocked mostly British produce. Certainly the one in Truro stocks a lot of Cornish produce. The dairy is from trewithan and I have noticed most of the home grown veg is labelled as from Cornwall also.

Waterlily24

I went to Jack's today by accident really as I had a voucher for Aldi that could only be used at the store local to the new Jack's. It was absolutely jampacked, we didn't get there till afternoon but apparently there was a 3 hour queue in the morning. Not sure if it was to get in or at the tills.

Wasn't that impressed so will still use Aldi and Lidl.