DMP mutual support thread part 13 !!

debtfreeme2021

Thanks @sourcrates I was sure I had seen something to this effect previously but having scanned the messages I lost my way. 

MMPhi123

Ex_welsh_borrower said:

natlie said:

Hi,

I’m 2 years into DMP now and I had a from MBN* this week who had transferred my account to Westcott saying they’d made a mistake last year when they defaulted me as I had continued to make payments and that as a gesture of goodwill they have deleted the default and cleared my £4100 balance. Anyone heard of this before, I can’t believe it!!!!
thanks
Nat

The same thing happened to me in March, a 2.5k debt originally with Lloyds was sold to the PRA group then out of the blue I had a letter saying the same and they wrote it off. It's confused me as all my debts I have made payments on just not the contractual amount hence the defaults. Are all my defaults valid or is there grounds to challenge them?

StepChange told me that they had heard of a number of clients getting the same letters recently too.

Sorry to jump on this, but am I understanding that they cannot default you if you have continued to make payments? I was defaulted as soon as I moved my payments to PayPlanPlus, despite never missing a payment (I didn’t know at the time that you have to stop paying and wait for defaults). BarclayCard immediately defaulted me, am I understanding that they can’t/shouldn’t have done that and I can challenge this? Interestingly I’ve now gone self-managed and have been this way for a few months now - Im still waiting on BCard to tell me how to pay them, as they closed my online account, so I can’t pay, or even see the balance outstanding. They’ve defaulted according to my credit file, but haven’t sold the debt on.

egnt

My Tesco credit card is now showing as defaulted on my credit file, I have since received a letter stating that the debt is now being managed by Moorcroft. 

As there is now a default I am going to make contact via letter, do I write the letter to Moorcroft or Tesco?

debtfreeme2021

I think Moorcroft will write to you , that’s been my recent experience . Thanks 

sourcrates

egnt said:

My Tesco credit card is now showing as defaulted on my credit file, I have since received a letter stating that the debt is now being managed by Moorcroft. 

As there is now a default I am going to make contact via letter, do I write the letter to Moorcroft or Tesco?

Make your deal with Moorcroft, they have already told you they are managing it on behalf of Tesco.

You don`t need to write, you can make payment arrangements simply and easily from their website.

Ex_welsh_borrower

MMPhi123 said:

Ex_welsh_borrower said:

natlie said:

Hi,

I’m 2 years into DMP now and I had a from MBN* this week who had transferred my account to Westcott saying they’d made a mistake last year when they defaulted me as I had continued to make payments and that as a gesture of goodwill they have deleted the default and cleared my £4100 balance. Anyone heard of this before, I can’t believe it!!!!
thanks
Nat

The same thing happened to me in March, a 2.5k debt originally with Lloyds was sold to the PRA group then out of the blue I had a letter saying the same and they wrote it off. It's confused me as all my debts I have made payments on just not the contractual amount hence the defaults. Are all my defaults valid or is there grounds to challenge them?

StepChange told me that they had heard of a number of clients getting the same letters recently too.

Sorry to jump on this, but am I understanding that they cannot default you if you have continued to make payments? I was defaulted as soon as I moved my payments to PayPlanPlus, despite never missing a payment (I didn’t know at the time that you have to stop paying and wait for defaults). BarclayCard immediately defaulted me, am I understanding that they can’t/shouldn’t have done that and I can challenge this? Interestingly I’ve now gone self-managed and have been this way for a few months now - Im still waiting on BCard to tell me how to pay them, as they closed my online account, so I can’t pay, or even see the balance outstanding. They’ve defaulted according to my credit file, but haven’t sold the debt on.

This is really what I want to know, as I know I made payments to all my debts just whatever the amount SC had determined based on my SOA. I also never stopped payments and was defaulted by Next, Lloyds, Barclaycard and Tesco. HSBC have recently also said they intend to do so which I've made a complaint about because of the length of time involved.

All the four defaulted accounts I continued to make payments on but my understanding was that they are entitled to default the account should you not be making the contractual payments. My payments were under these amounts I know that so I was just confused as to why Lloyds have said they shouldn't have defaulted the account......certainly not going to argue with them but maybe I'm missing something

MMPhi123

Ex_welsh_borrower said:

MMPhi123 said:

Ex_welsh_borrower said:

natlie said:

Hi,

I’m 2 years into DMP now and I had a from MBN* this week who had transferred my account to Westcott saying they’d made a mistake last year when they defaulted me as I had continued to make payments and that as a gesture of goodwill they have deleted the default and cleared my £4100 balance. Anyone heard of this before, I can’t believe it!!!!
thanks
Nat

The same thing happened to me in March, a 2.5k debt originally with Lloyds was sold to the PRA group then out of the blue I had a letter saying the same and they wrote it off. It's confused me as all my debts I have made payments on just not the contractual amount hence the defaults. Are all my defaults valid or is there grounds to challenge them?

StepChange told me that they had heard of a number of clients getting the same letters recently too.

Sorry to jump on this, but am I understanding that they cannot default you if you have continued to make payments? I was defaulted as soon as I moved my payments to PayPlanPlus, despite never missing a payment (I didn’t know at the time that you have to stop paying and wait for defaults). BarclayCard immediately defaulted me, am I understanding that they can’t/shouldn’t have done that and I can challenge this? Interestingly I’ve now gone self-managed and have been this way for a few months now - Im still waiting on BCard to tell me how to pay them, as they closed my online account, so I can’t pay, or even see the balance outstanding. They’ve defaulted according to my credit file, but haven’t sold the debt on.

This is really what I want to know, as I know I made payments to all my debts just whatever the amount SC had determined based on my SOA. I also never stopped payments and was defaulted by Next, Lloyds, Barclaycard and Tesco. HSBC have recently also said they intend to do so which I've made a complaint about because of the length of time involved.

All the four defaulted accounts I continued to make payments on but my understanding was that they are entitled to default the account should you not be making the contractual payments. My payments were under these amounts I know that so I was just confused as to why Lloyds have said they shouldn't have defaulted the account......certainly not going to argue with them but maybe I'm missing something

I've just written to BarclayCard as on further inspection it appears they defaulted me as soon as I entered an agreement with PayPlan. Prior to this I had not missed the minimum payment, which I understand I need to have done for at least 3 months before a default can be issued. They also issued their "notice of closure" letter which was dated one day after the date of the default on my credit report, then two months later I received a letter to confirm the actual closure. Even at this stage I wasn't 3 months behind on full payments...Will see what they come back with! 

Parkyp

Hi All, Does anyone know what employers looks for when doing a credit check. Would you failed this with a dmp and defaults. Thanks 

Ex_welsh_borrower

MMPhi123 said:

Ex_welsh_borrower said:

MMPhi123 said:

Ex_welsh_borrower said:

natlie said:

Hi,

I’m 2 years into DMP now and I had a from MBN* this week who had transferred my account to Westcott saying they’d made a mistake last year when they defaulted me as I had continued to make payments and that as a gesture of goodwill they have deleted the default and cleared my £4100 balance. Anyone heard of this before, I can’t believe it!!!!
thanks
Nat

The same thing happened to me in March, a 2.5k debt originally with Lloyds was sold to the PRA group then out of the blue I had a letter saying the same and they wrote it off. It's confused me as all my debts I have made payments on just not the contractual amount hence the defaults. Are all my defaults valid or is there grounds to challenge them?

StepChange told me that they had heard of a number of clients getting the same letters recently too.

Sorry to jump on this, but am I understanding that they cannot default you if you have continued to make payments? I was defaulted as soon as I moved my payments to PayPlanPlus, despite never missing a payment (I didn’t know at the time that you have to stop paying and wait for defaults). BarclayCard immediately defaulted me, am I understanding that they can’t/shouldn’t have done that and I can challenge this? Interestingly I’ve now gone self-managed and have been this way for a few months now - Im still waiting on BCard to tell me how to pay them, as they closed my online account, so I can’t pay, or even see the balance outstanding. They’ve defaulted according to my credit file, but haven’t sold the debt on.

This is really what I want to know, as I know I made payments to all my debts just whatever the amount SC had determined based on my SOA. I also never stopped payments and was defaulted by Next, Lloyds, Barclaycard and Tesco. HSBC have recently also said they intend to do so which I've made a complaint about because of the length of time involved.

All the four defaulted accounts I continued to make payments on but my understanding was that they are entitled to default the account should you not be making the contractual payments. My payments were under these amounts I know that so I was just confused as to why Lloyds have said they shouldn't have defaulted the account......certainly not going to argue with them but maybe I'm missing something

I've just written to BarclayCard as on further inspection it appears they defaulted me as soon as I entered an agreement with PayPlan. Prior to this I had not missed the minimum payment, which I understand I need to have done for at least 3 months before a default can be issued. They also issued their "notice of closure" letter which was dated one day after the date of the default on my credit report, then two months later I received a letter to confirm the actual closure. Even at this stage I wasn't 3 months behind on full payments...Will see what they come back with! 

That's interesting as Im certain Tesco defaulted me straight away too as I remember it being very quick as I entered the DMP with SC.

sourcrates

Defaults.

Anything other than full contractual repayment, can result in a default being applied to your account.

Section 87, consumer credit act, covering defaults, is concerned with guidelines on when a creditor should apply a default, these guidelines are interpreted in different ways by lenders, hence the disparity in how customers are treated.

Generally in debt management, defaults are better than AP markers, as they are gone after 6 years, AP markers stay for 6 years after your final payment has been made, so will affect your credit file for, potentially far longer than a default would.

Creditors are not normally concerned with how your credit file looks when making these decisions, so its important you get the result that is right for you.