NCP BW Legal County Court claim issued despite NCP cancelling charge

System

Why not download a blank Notice of Discontinuance and fill it out for them. Send a copy to NCP and to BW inviting them to complete their bits and send it to the court - and then confirm to you.

https://www.gov.uk/government/publications/form-n279-notice-of-discontinuance

beamerguy

lanethomp wrote: »

An update on this one. Last week I received an email from Steve C advising me the matter would be cancelled and there has been subsequent action taken within ncp to prevent any further instances. An offer of free parking as compensation.

All good but nothing from NCP at all yet and no evidence the court claim has been cancelled which is continuing to cause stress to my husband. I purposely left any response for a week to give ncp a change to send over a reply.

I’ve replied to SC and am very grateful for assistance but until the claim is withdrawn it will continue to run.

Will keep you posted

Good, what do you mean "free parking as compensation" ?

That's no compensation for the stress your husband has
suffered and yourself.

NCP should have jumped at the chance to immediately
apologise to you and tell you that their wild dogs,
BWLegal have been called off.

Rather proves how ignorant and arrogant NCP are, and
that is pointed to the directors of NCP.

With NCP now using BWLegal, this will a continuing
problem for the BPA

NCP should be sanctioned by the BPA for this disgusting
episode

Tell your husband this is over so no more stress.

It's such a shame that NCP are behaving like spoilt
children and not being professional

This is what we expect from BPA members now

lanethomp

I’ve just logged onto MCOL and can see it has been discontinued. Just feel slightly aggrieved that NCP don’t feel it necessary to respond. Surely BPA, and particularly at SC’s level, cannot be expected to step in and respond for them on every complaint.

Hopefully though now at least my husband can relax a bit. I’ve sent the screenshot from MCOL

beamerguy

lanethomp wrote: »

I’ve just logged onto MCOL and can see it has been discontinued. Just feel slightly aggrieved that NCP don’t feel it necessary to respond. Surely BPA, and particularly at SC’s level, cannot be expected to step in and respond for them on every complaint.

Hopefully though now at least my husband can relax a bit. I’ve sent the screenshot from MCOL

In a real world you are right but the BPA do not live
in the real world. Steve Clark seems to be the only person
in the organisation that understands and therefore he is
the only logical contact.
It is the BPA's responsibility to control their members and
it's because they fail to do this, is the reason that one MP
classed them as a multi storey car park in the Gobi Desert

It's a private members club who turn a blind eye to
their members who scam the public with lies, fakery
and attempted extortion

I am glad this has been discontinued for you, there was
no other outcome. Don't think for one moment that the BPA
is squeaky clean ..... they are not

The_Slithy_Tove

lanethomp wrote: »

I’ve just logged onto MCOL and can see it has been discontinued.

Phew!

I think it's still worth a complaint to the SRA. BWL didn't act promptly when told by their client to discontinue, and caused you stress and anxiety as they blundered on in their own little world.

Coupon-mad

lanethomp wrote: »

An update on this one. Last week I received an email from Steve C advising me the matter would be cancelled and there has been subsequent action taken within ncp to prevent any further instances. An offer of free parking as compensation.

All good but nothing from NCP at all yet and no evidence the court claim has been cancelled which is continuing to cause stress to my husband. I purposely left any response for a week to give ncp a change to send over a reply.

I’ve replied to SC and am very grateful for assistance but until the claim is withdrawn it will continue to run.

Woohoo! Another one bites the dust, another court claim seen off!

:T

You could either accept the offer of 'free parking' as compensation, or:

- you might like to send NCP's Data Protection Officer a SAR, and ask for all data and photos and all communications about you/your car and this case, including all comms between NCP and Mr Clark and an explanation of how this happened.

- then decide if you fancy a punt at taking them to small claims for, say, £500 compensation for your extreme distress caused by this harassment and breach of the DPA, with untimely and unjustified processing of your data to frighten and intimidate you and your family with a court claim after 'cancelling' the charge.

Parking firms really do need it up them, especially in cases like this (even when Steve Clark has done sterling work to achieve this much) it is an insult for NCP to hide behind him, not apologise themselves, and simply to offer 'free parking' that costs them pennies/arguably nothing at all...

Do the SAR to find out more. Then decide, do you fancy a small claim punt, minimal outlay, maximum effect and hopefully recompense that is more meaningful to all parties.