NCP BW Legal County Court claim issued despite NCP cancelling charge

beamerguy

lanethomp wrote: »

I'm considering it, but my husband is massively stressed about it all and the potential of appearing in Court.

You do understand you are on a win win win situation
here. Your husband should try not to stress but more
so have fun with these idiots.

BWLegal are only robo claim so called legals who unless
told by NCP will be clueless as they normally are.

Suffice to say, you also have the power to complain to
the SRA (Solicitors Regulation Authority) if BWLegal
continue with their rubbish
https://www.sra.org.uk/home/home.page

We all wait for Steve Clark of the BPA as at this stage,
NCP is not fit to be a member of the BPA and we are
all interested in what he will do because if he fails you,
we have the perfect right to complain to Sir Greg Knight
who is introducing a bill on private parking. We already
know that the BPA is not fit for purpose

Have you yet read this
https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

beamerguy

lanethomp wrote: »

My colleague is technically correct is that our remit does not extend to assessing specific cases.

So what is the point of the BPA ... is it to let their members
walk rough shod over the public ..... don't think so

So, will it "the old boys" club ???

This is a story worthy of the media to expose the BPA

I suspect that all this will be dropped but NCP owe you
compensation

PS: "My colleague is technically correct" ... Bol*ocks
you, the BPA are happy to collect membership fees and you,
the BPA are responsible for your members obtaining data
from the DVLA and what they do with it thereafter

The BPA is just a collection of scammers

Umkomaas

As usual, a measured and helpful response from Steve Clark (thank you Mr C)

That said I believe that there is some action that I can take on your behalf and I will write to a contact of mine at NCP this evening.

As in 'Listen Charlie, sort this out right now before the shiite really hits the fan and it's splattered on not only NCP's face, but also the BPA's, especially at such a sensitive time for all of us with Greg Knight's Bill breathing down our necks'.

Anticipate complete resolution within 24 hours. Still doesn't stop you handing back the same level of grief meted out to you by BWL and NCP.

NCP have only recently chosen to sleep with BWL. It's often the case of always going to bed with a beautiful woman, but never waking up with one!

lanethomp

Is it worth me writing to BW Legal? I know they are a useless pile of poop but in all fairness they are acting under instruction from NCP. My gripe here is with NCP.

Easier said than done with hubby I’m afraid. This is a major stressor.

Could I issue a counter claim in my name? Need to research more I think...

lanethomp

Oops replied before I saw two other replies.

I mean if I take this further I guess it makes it better for others. Ncp have always been reluctant to do Court from what I’ve read but the recent collaboration with BWL indicates a step change...

beamerguy

lanethomp wrote: »

Oops replied before I saw two other replies.

I mean if I take this further I guess it makes it better for others. Ncp have always been reluctant to do Court from what I’ve read but the recent collaboration with BWL indicates a step change...

Look, this will never go to court unless NCP want a huge
claim against them

Continue as if it were going to court so you have all
the papers correct ....... it's not going that way

It is difficult to understand why NCP sleep with BWLegal now

The last parking scammers who slept with BWLegal,
that is Excel/VCS, ended up with egg on their faces,
it was so bad that the egg was dripping of their faces

For a laugh about BWLegal, do read this
https://forums.moneysavingexpert.com/discussion/5672664/bwlegal-the-list-of-failures-growing&highlight=bwlegal+the+list

Would not worry about BWLegal. they are easily whooped
and dispatched. In your case, the judge will probably bring
the noose back

lanethomp

V quick response from NCP to SAR. There is a zipped file attached but I can’t open on phone

**************

Dear Daniel

I refer to your subject access request letter received 11/09/2019.

I have enclosed the information which is contained on the company’s systems which relate to your subject access request.

Please see below answers/ or direction where to find the answers to each question in turn:
Please visit https://www.ncp.co.uk/help-centre/pcn/pcn-data-protection-act-2018/ for details of how NCP’s PCN process complies with data protection law
Your information is held in our PCN database, within e-mails on the NCP network and in documents on the NCP networks
All data is kept within the EEA.
Please see attached ‘disclosure documents’.
Please visit https://www.ncp.co.uk/help-centre/pcn/pcn-data-protection-act-2018/ and https://www.ncp.co.uk/help-centre/website-terms-and-conditions/privacy-and-cookie-policy/ for the legal basis used to processing your data
Please visit https://www.ncp.co.uk/help-centre/pcn/pcn-data-protection-act-2018/ for details of who we share your data with and any data protection exemptions that apply to your query
Please visit https://www.ncp.co.uk/help-centre/pcn/pcn-data-protection-act-2018/ for details of who we share your data with and any data protection exemptions that apply to your query
Please visit https://www.ncp.co.uk/help-centre/pcn/pcn-data-protection-act-2018/ for the legal basis used to processing your data
All are suppliers are required to go through and pass a due diligence assessments before being on-boarded. This includes completing and passing a data protection assessment. In addition all suppliers are issued with contracts with data protection clauses that requires the supplier to abide by the data protection principles
Please visit https://www.ncp.co.uk/help-centre/pcn/pcn-data-protection-act-2018/ for details of our retention periods
Please visit https://www.ncp.co.uk/help-centre/pcn/pcn-data-protection-act-2018/ for details of where we gather your information from
Please visit https://www.ncp.co.uk/help-centre/pcn/pcn-data-protection-act-2018/ and https://www.ncp.co.uk/help-centre/website-terms-and-conditions/privacy-and-cookie-policy/ for details of how we manage automated decision making and profiling
If there are any specific pieces of information which you do not believe have been provided, please contact us at our address above and we will seek to address your concerns.

If you feel that the company’s actions have fallen short of your expectations, then you can contact the Information Commissioner to highlight your concerns.

The Information Commissioner’s contact details are;
Telephone: 03031231113
Address: The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF

If we can be of any further assistance, please feel free to contact DataProtection@ncp.co.uk

Kind regards
Lawrence Cleeve
Data Protection Officer

lanethomp

So basically it’s just an automated reply.

I’ll be writing to the ICO tomorrow.

My response:

******************

Lawrence,
I cannot open the attachment on my mobile device but will do so as soon as I am on a laptop.

In the meantime i am surprised to read that instead of taking the opportunity to answer my specific concerns around handling of my data, you are asking me to go immediately to ICO. I will make ICO aware and provide all correspondence. I encourage you to read again the correspondence I have sent and note that the BPA have been informed - this is NOT a standard appeal but forms part of a complaint.

Regards
Mr X

Coupon-mad

I refer to your subject access request letter received 11/09/2019.

Wow they are claiming to be time travellers as well!

As usual, a measured and helpful response from Steve Clark (thank you Mr C)

Seconded.

lanethomp

An update on this one. Last week I received an email from Steve C advising me the matter would be cancelled and there has been subsequent action taken within ncp to prevent any further instances. An offer of free parking as compensation.

All good but nothing from NCP at all yet and no evidence the court claim has been cancelled which is continuing to cause stress to my husband. I purposely left any response for a week to give ncp a change to send over a reply.

I’ve replied to SC and am very grateful for assistance but until the claim is withdrawn it will continue to run.

Will keep you posted