Asda Price Guarantee to close

ajbell

[EMAIL="roger.burnley@asda.co.uk"]roger.burnley@asda.co.uk[/EMAIL] is now CEO

Davmac

Earlier, I was able to check the same receipt dated 6/9/18, informing me that Asda were not cheaper than Tesco or Sainsbury's.
There is the "Get Voucher" button, which I should be entitled to £4.75. Yet when I click this and then enter the required login details, the same technical issues rear it's ugly head.
1000's of shoppers could easily do what I did, finding out that their shopping was cheaper elsewhere and feeling CHEATED, especially when they cannot download the vouchers.
There is all the published news about the APG ending on the 3rd October.
When I spoke to Asda House this morning, even the customer service agent agreed to toss the receipt in my bin.
I'm guessing he already knew about the skulduggery.

ajbell

Ok if you check #asdapriceguarantee on twitter there are a lot of angry people and asda are saying you can still print out your vouchers until 3rd October but the website is not working but they are working on it.

evenasus

Just tried again and managed to sign in and print off the voucher.

TOP_CAT

I got through too but yet to print.... it looks ok now

alanq

I have just got through to check my online order ... and after all that I'll get nothing as it was 10% cheaper!

simesb

Yes confirm working, logging in and printing as at 23:59 Sat 8th.

Fingers crossed everyone. Cant argue with the conspiracy theorists
over the last 3 days non printing.

PS It does add a page of their 'explanation' onto the printout though. Pain if youre printing many vouchers. I print to pdf file, save that, then use a pdf editor (Open Office Draw- free) to delete the non voucher stuff.

evenasus

simesb wrote: »

Yes confirm working, logging in and printing as at 23:59 Sat 8th.

Fingers crossed everyone. Cant argue with the conspiracy theorists
over the last 3 days non printing.

PS It does add a page of their 'explanation' onto the printout though. Pain if youre printing many vouchers. I print to pdf file, save that, then use a pdf editor (Open Office Draw- free) to delete the non voucher stuff.

I scroll the screen to enlarge the coupon, hit print screen button, paste into a photo programme, then crop to just the coupon before printing.

Davmac

Finally printed off my vouchers last night.
It is also nice to see the expiry date on the vouchers being 6/10/18 (3 days after the end date), so Asda must be honouring the 28 days from print out.
The Asda "happy to help" colleague, who informed me that no vouchers can be downloaded from 5/9/18, is clearly wrong, or Asda have had a change of heart.

Bacman

...the change of heart is welcome!