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Garage refusing to do work on my car

Hi,

After spending a lot of time looking for the spark plugs on my car I decided to hand it in to my garage. They initially said it won't be a problem and its an easy job but I got a call from them just now say the car needs to go to a "specialist" and that they don't have the correct tooling for the job. All I wanted was a change in spark plugs, gear box oil, LSD oil and engine oil so basically a routine service.
There are no local so called "specialists" around me. Shall I just try another garage who will accept the job?
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Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 16 August 2018 at 8:31AM
    ginashamz wrote: »
    Hi,

    After spending a lot of time looking for the spark plugs on my car I decided to hand it in to my garage. They initially said it won't be a problem and its an easy job but I got a call from them just now say the car needs to go to a "specialist" and that they don't have the correct tooling for the job. All I wanted was a change in spark plugs, gear box oil, LSD oil and engine oil so basically a routine service.
    There are no local so called "specialists" around me. Shall I just try another garage who will accept the job?
    I don't see you have any choice if you want the job doing.

    It does sound a bit suspicious though, as if they may have damaged something which they can't fix and now want it off their hands.

    What car is it?
  • facade
    facade Posts: 7,296 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If it really is an engine stripdown job to change the plugs, when you get them done, ask for the old ones back "to see how bad they are" (and check the part numbers match your engine) ;)




    With modern long life plugs you will never notice any difference when/if they are changed.
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • Deastons
    Deastons Posts: 464 Forumite
    ginashamz wrote: »
    Shall I just try another garage who will accept the job?

    I don't really see what other option you have.
  • No spark plug socket? or spanners for the diff, gearbox or sump.



    Absolute rubbish.


    Whereabouts in the country are you?
  • facade wrote: »
    If it really is an engine stripdown job to change the plugs,


    It's not, just wheel off.
  • prowla
    prowla Posts: 13,657 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What's the car?
  • facade
    facade Posts: 7,296 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ah, the penny drops, this is an RX8, as recommended as a first car, despite needing an oil change every 3000 miles and a weekly top up in between.


    The 1st garage don't want the business, just take it somewhere else.
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    That's if this isn't just a dark kind of matter...
  • bigisi
    bigisi Posts: 925 Forumite
    Mercdriver wrote: »
    That's if this isn't just a dark kind of matter...

    It is.........
  • NBLondon
    NBLondon Posts: 5,623 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    facade wrote: »
    Ah, the penny drops, this is an RX8, as recommended as a first car, despite needing an oil change every 3000 miles and a weekly top up in between.


    The 1st garage don't want the business, just take it somewhere else.
    Allegedly the OP's second RX8 as well. Yes it does look dark...
    I need to think of something new here...
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