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Three: 'We’re making some changes to our Pay As You Go pricing.'

Roger1
Roger1 Posts: 1,603 Forumite
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http://www.three.co.uk/payasyougopricechanges

Some but not all PAYG rates increase on 7 August 2018.

Hard to believe that my UK>Switzerland calls will cost £1.50 per minute. :mad: They won't of course. Other services are available, including 18185, Togglemobile etc. :p

What happened to 3-2-1 and Go Roam?
«1

Comments

  • boatman
    boatman Posts: 4,700 Forumite
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    Shame they don't do the 3p price for pay monthly.
  • [Deleted User]
    [Deleted User] Posts: 1,655 Forumite
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    Roger1 wrote: »
    What happened to 3-2-1 and Go Roam?

    These are for "International calls from the UK to" a country so Go Roam isn't affected. And the ones increasing have never been 3p per minute although the price increase is large though.
  • Ian011
    Ian011 Posts: 2,432 Forumite
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    £1.50 per minute to call the Channel Islands from the UK?

    They are having a laugh. The termination rate is currently a little over 1p per minute.
  • Frozen_up_north
    Frozen_up_north Posts: 2,918 Forumite
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    Someone has to pay for "free" EU roaming imposed on the networks.

    Call overseas using Ringo or similar apps. Not quite the value on PAYG is on Ringo is when you call using a contract SIM with unlimited UK minutes.
  • Roger1
    Roger1 Posts: 1,603 Forumite
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    gsmlnx wrote: »
    These are for "International calls from the UK to" a country so Go Roam isn't affected. And the ones increasing have never been 3p per minute although the price increase is large though.
    So what is the difference? It should be easy to find the cost of making PAYG calls from the UK to Switzerland, but it isn't.

    The page I referenced shows £1.50 per minute. :rotfl: I checked the Go Roam page and found 3p per minute. http://www.three.co.uk/support/roaming/switzerland#payg
    Quite a difference, but how does somebody less knowlegable than you find out the correct rate?

    Oh, btw. Switzerland is one of Three's top 10 roaming destinations, according to the Three website.
  • Ian011
    Ian011 Posts: 2,432 Forumite
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    Someone has to pay for "free" EU roaming imposed on the networks.
    Roaming within the EU at no extra charge came into force in parallel with caps on the wholesale rates that carriers could impose on each other for carrying these calls. So, it works both ways: while they earn less from people visiting from abroad, they also pay out less when their own customers travel abroad. None of these calls are being made at a loss.
  • boatman
    boatman Posts: 4,700 Forumite
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    edited 30 July 2018 at 1:14PM
    Roger1 wrote: »
    So what is the difference? It should be easy to find the cost of making PAYG calls from the UK to Switzerland, but it isn't.

    The page I referenced shows £1.50 per minute. :rotfl: I checked the Go Roam page and found 3p per minute. http://www.three.co.uk/support/roaming/switzerland#payg
    Quite a difference, but how does somebody less knowledgeable than you find out the correct rate?

    Oh, btw. Switzerland is one of Three's top 10 roaming destinations, according to the Three website.
    Roaming is when 'you' are abroad. When you are in UK calling abroad, you are not roaming.


    Currently its 46p on payg to call Switzerland, £1.50 from 7th August.
  • [Deleted User]
    [Deleted User] Posts: 1,655 Forumite
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    Roger1 wrote: »
    So what is the difference?
    Go Roam allows you to call back to the UK for the same cost as a UK to UK call for your tariff. A great bit of EU consumer protection.

    Calls when you are in the UK to other countries are governed by your mobile providers' tariff. You can find the price guide for 3 at http://www.three.co.uk/Three_price_guide . There is a link to it on every page at the 3 website.

    That is the difference.
  • eDicky
    eDicky Posts: 6,835 Forumite
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    Roger1 wrote: »
    The page I referenced shows £1.50 per minute. I checked the Go Roam page and found 3p per minute.
    Quite a difference, but how does somebody less knowlegable than you find out the correct rate?
    To make an international call from UK to Switzerland costs 46p/min, £1.50 from Aug 7th, on Three PAYG. If you cross the Channel and connect to a French network you can then call Switzerland for 3p/min because you are roaming and the EU regulations require calls throughout Europe to cost no more than for local use on the home network.
    Evolution, not revolution
  • Roger1
    Roger1 Posts: 1,603 Forumite
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    boatman wrote: »
    Currently its 46p on payg to call Switzerland, £1.50 from 7th August.
    eDicky wrote: »
    To make an international call from UK to Switzerland costs 46p/min, £1.50 from Aug 7th, on Three PAYG.
    Thanks. So from 46p to £1.50 next week? :eek: Ouch.

    When I arrive in Switzerland, I get an SMS saying:
    Welcome to Switzerland. It's 3p/min, 2p/text, 1p/MB to call and text UK, EU & EEA numbers & get online here ,,,
    I get similar messages in other European countries. It would be curious almost beyond belief if UK>CH calls were to cost 46p/£1.50 at the same time as CH>UK calls cost 3p.

    I guess I'll find out soon enough, though the lack of itemised calls may make this a little tricky.

    In the meantime, I'll take a look at Smarty:
    • includes Switzerland in 'EU'
    • UK>CH landlines and mobiles @ 10p/min
    • runs on Three
    • itemised calls
    and another look at Togglemobile
      UK>CH 3p or 9p (calculator currently offline)
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