Switching From eOn To Bulb

ValiantSon

Waterlily24 wrote: »

I did give them readings before the muddle up but when I decided to change back to EDF I didn't give them any more because EDF said they would sort it out.

Which is where you went wrong.

As I said, I haven't got the wrong end of the stick.

Waterlily24

You certainly have!

ValiantSon

Waterlily24 wrote: »

You certainly have!

You keep telling yourself that.

I have presented a clear and reasoned response to posts and you have thrown your toys out of the pram.

GeeTee99

ValiantSon wrote: »

It is entirely possible for you to be using that much energy, and as I keep saying, it isn't about the cost in pounds - which is tariff dependent - but how many kWh are being used.

So, let's have the facts:

1) Have you submitted accurate readings?
2) Have you been billed according to those readings?
3) What is your standing charge?
4) What is your unit price?

(I assume that this is a dual fuel tariff, so please provide the data for both gas and electricity).

The only possible get out is that your meter(s) are faulty.

ETA: I've just looked at your thread, and it seems that you have not represented the facts - such as you have represented them at all - accurately on here. E-on increased your direct debit because your previous amount was not enough. They do this when you start to build up a large debit in your account, so they increase the direct debit amount to above the level that you are likely using, because you also need to clear the debt. The simple fact is that you weren't paying enough previously, and owed E-on money, so they have increased your direct debit - quite correctly - to bring your account back into credit, and to cover the cost moving forwards. Once your account is securely in credit, you can ask them to re-evaluate the direct debit.

E-on's behaviour is entirely reasonable in this regard. You have, effectively, had an interest free loan from them for the period when your account was in debit. If you cannot afford this new direct debit then you need to speak to E-on about a repayment plan, but as far as I can see you are completely wrong in your assertion that they are overbilling you: you used the energy, but you weren't paying for it, so they have had to increase your direct debit to bring your account back into order.

I see that you have attacked people on your thread because they have told you the truth, which includes that you were at fault for not staying on top of your energy readings, and that you have also made negative and unsubstantiated comments about E-on, placing the blame on them. You need to accept personal responsibility.

I also note that you were talking about changing your supplier. Feel free to do so, once your account is back in credit. If you try to do it before then E-on are entitled to stop the switch. Furthermore, if you don't provide regular readings, and you don't provide accurate annual consumption figures to the new supplier, then you will just end up in the same situation again.

From your comments on your thread, it seems like you have a real problem in managing your energy usage and meeting your bills (hence being put on a pre-payment meter for gas). I'm making no judgements, but you need to accept responsibility and be open and upfront with suppliers. You may also need to evaluate your overall budget. I accept that some people do struggle to pay their bills, but they also have a duty to do everything that they can to do so, even if that means cutting out some of the things they enjoy, but which cost money.

Thank you very much. Its nice to act like a smart Alec but it is you who doesnt know the facts.

Firstly there is not a chance in hell I use enough fuel to owe 150 a month. Its is frankly ridiculous for you to try that line. A line they have tried themselves. As I say if I was a family of four then maybe but never on my own. I know more about this kind of pricing you think and it is frankly not possible. I took meter reading every day for over a week showing that I used no more than 5 units in one day that week and I averaged just under three unit. 150 a month you say. Absolutely not possible and I have proved it.

The direct debit is a saga that I can go into if you want but after couple of pages you will be quite bored.


But to sum up - I was in arrears due to the fact that I had a bill estimated, then I gave them a meter reading but they used the estimate instead, I complained, they still used it, bored yet cuz that back and forth occurred for about six months with them never never even acknowledging the weeks load of meter readings I sent them.

Please if you feel I should have done more then I'm all ears cuz I haven't even got into half of my saga with E-on. Not even touched on the many engineers booked who didnt turn up, which the final failure has been the straw the broke the camels back.

You need to talk from your faux position of authority only when you truly know what you're talking about. Why on earth are you explaining how tariffs work? Do you seriously think I dont understand this stuff? If you have a serious reply then I'd love to hear it but this stuff you're posting is just winding me up. When I talk to E-on it takes me about 15 minutes to explain everything yet you seriously think you can sum it all up in one post.

Go and wind someone else up.

ValiantSon

GeeTee99 wrote: »

Thank you very much. Its nice to act like a smart Alec but it is you who doesnt know the facts.

I can't say that I'm surprised that this is how you have responded, given your behaviour on the other thread. I'm disappointed, having hoped that you might have learned some humility, but I'm not surprised.

GeeTee99 wrote: »

Firstly there is not a chance in hell I use enough fuel to owe 150 a month. Its is frankly ridiculous for you to try that line. A line they have tried themselves. As I say if I was a family of four then maybe but never on my own. I know more about this kind of pricing you think and it is frankly not possible. I took meter reading every day for over a week showing that I used no more than 5 units in one day that week and I averaged just under three unit. 150 a month you say. Absolutely not possible and I have proved it.

What a ludicrous assertion that there is, "not a chance in hell" that you could have used so much energy. It is perfectly possible depending upon how you use energy. You might also like to consider that I actually said that it was possible, but I didn't know because you hadn't confirmed anything about meter readings, and I specifically asked you for this information to try and help you further!

Furthermore, as I keep saying, the cost in pounds is irrelevant, it is the usage in kWh that matters!

Then, let's add in the fact that the reason - which I explained - for your increased direct debit is because your account was in debit!

GeeTee99 wrote: »

The direct debit is a saga that I can go into if you want but after couple of pages you will be quite bored.


But to sum up - I was in arrears due to the fact that I had a bill estimated, then I gave them a meter reading but they used the estimate instead, I complained, they still used it, bored yet cuz that back and forth occurred for about six months with them never never even acknowledging the weeks load of meter readings I sent them.

This is exactly what I asked you about! I asked you whether you had submitted accurate readings and whether or not they had used them!

GeeTee99 wrote: »

Please if you feel I should have done more then I'm all ears cuz I haven't even got into half of my saga with E-on. Not even touched on the many engineers booked who didnt turn up, which the final failure has been the straw the broke the camels back.

You need to talk from your faux position of authority only when you truly know what you're talking about. Why on earth are you explaining how tariffs work? Do you seriously think I dont understand this stuff? If you have a serious reply then I'd love to hear it but this stuff you're posting is just winding me up. When I talk to E-on it takes me about 15 minutes to explain everything yet you seriously think you can sum it all up in one post.

I'm out. You are rude and ungracious. People have tried to help you and you just attack them (on both threads). If you drip-feed information then don't be surprised when you get answers that may (or may not, actually) miss essential points.

And you still haven't acknowledged that:

1) Your current direct debit is to pay back arrears, and therefore not comparable with quotes from other companies based on a monthly cost. You either don't understand how tariffs work or you are being disingenuous in your comments.

2) The cost, in pounds, is not the issue at hand, but rather the usage and whether or not is has been accurately reported and then used to calculate a bill.

GeeTee99 wrote: »

Go and wind someone else up.

Like I said, rude and ungracious. Good luck with everything, because your attitude certainly won't help you.

GeeTee99

You talk about my personal responsibility yet call me rude. I took my lead from you.

Judging by your reply you're clearly on the wind up. You are telling a man who has paid off the house he is referring to that he must take more responsibility with fuel bills? How silly is that? You dont know the facts so dont jump to any further conclusions. I will join you in saying 'I'm out' . You're initial reply was far too personal for you to ever to call me rude. Think about that when replying.

Do you have anything sensible to say or should I look forward to a few more pages of this inane back and forth. You remind me of E-On, in a strange way.

ValiantSon

GeeTee99 wrote: »

You talk about my personal responsibility yet call me rude. I took my lead from you.

Judging by your reply you're clearly on the wind up. You are telling a man who has paid off the house he is referring to that he must take more responsibility with fuel bills? How silly is that? You dont know the facts so dont jump to any further conclusions. I will join you in saying 'I'm out' . You're initial reply was far to personal for you to ever to call me rude. Think about that when replying.

Do you have anything sensible to say or should I look forward to a few more pages of this inane back and forth. You remind me of E-On, in a strange way.

I wasn't rude to you, just as Robin9 wasn't in your previous thread.

I'm not trying to wind you up - you seem quite capable of doing that all on your own. I was actually trying to help you, but you have again demonstrated that you don't like it when people don't just roll over and say how hard done by you have been.

I have made a number of sensible comments, but you have just been rude and ungracious. Good bye.

GeeTee99

ValiantSon wrote: »

I wasn't rude to you, just as Robin9 wasn't in your previous thread.

I'm not trying to wind you up - you seem quite capable of doing that all on your own. I was actually trying to help you, but you have again demonstrated that you don't like it when people don't just roll over and say how hard done by you have been.

I have made a number of sensible comments, but you have just been rude and ungracious. Good bye.

You made no sensible comments, you thought you knew the facts, you clearly didn't. Good bye and have a good day.

ValiantSon

GeeTee99 wrote: »

You made no sensible comments, you thought you knew the facts, you clearly didn't. Good bye and have a good day.

Whatever!

Best of luck, you'll need it.

GeeTee99

Thanks but I wont need any luck. House is paid for and life is sweet except for the occasional annoying idiot like E-ON. Thanks for your 'help' though.