BT 'Generous offer'

StevieJ

Just received a friendly email off BT telling me that my Broadband is going up by £2.50. If I accept my personalised offer I can continue paying the same price that I had agreed for my 18 month contract. They didn't however highlight that my charge after the 'contract' finishes would be £8 a month higher than if I left it as it is. They must have restructured the price bands, so the deal \I agreed to (£29.99 for 18 months and then £41.99 at the end of contract for 50Mb) now becomes £52.49 for the same 50Mb if I accept their 'generous' offer.
Just a warning to check the small print, before accepting BT generous offers.

JJ_Egan

So at the end of your contract you are going to pay the full price instead of renegotiating .

StevieJ

I would be paying £44 instead of £52, a better start position for negotiating I think. My point is that the offer is disingenuous and people should be careful of 'Greeks bearing gifts'

mije1983

StevieJ wrote: »

I would be paying £44 instead of £52, a better start position for negotiating I think.

Not really. If, for example, BT say that £50 is the best they can offer you then whether you are currently paying £44 or £52 is immaterial. Any offer they make you won't bear any relation to what you are currently paying, but will purely be their 'retention offer' at the time.

Also, the prices are rising so if you do stay with them, taking their offer or not, you won't be paying £44 when your minimum term finishes. It will be £52 anyway.

StevieJ

mije1983 wrote: »

Not really. If, for example, BT say that £50 is the best they can offer you then whether you are currently paying £44 or £52 is immaterial. Any offer they make you won't bear any relation to what you are currently paying, but will purely be their 'retention offer' at the time.

Also, the prices are rising so if you do stay with them, taking their offer or not, you won't be paying £44 when your minimum term finishes. It will be £52 anyway.

So the £52 will be £64.

mije1983

StevieJ wrote: »

So the £52 will be £64.

£64? Where has this figure come from?

StevieJ

mije1983 wrote: »

£64? Where has this figure come from?

Same place as your 'it will be £52 anyway' came from, I made it up.

mije1983

StevieJ wrote: »

Same place as your 'it will be £52 anyway' came from, I made it up.

I got the £52 from your own post.. :rotfl:

StevieJ wrote: »

I would be paying £44 instead of £52,

Is everything you have posted in this thread made up then?

StevieJ

mije1983 wrote: »

I got the £52 from your own post.. :rotfl:



Is everything you have posted in this thread made up then?

You stated that my BB will increase to £52 when my 18 month deal finishes, that will be an £8 increase, or put another way an 18% increase, highly unlikely I would say. The point of my post was simply to warn people to check offers that appear generous but have a hidden sting.

Also, the prices are rising so if you do stay with them, taking their offer or not, you won't be paying £44 when your minimum term finishes. It will be £52 anyway.

molerat

What others are saying is that at current prices your end of contract standard rate is £44 but whatever option you take, stick or change, the end of contract new rate will be £52. Of course if you intend to look for the best deal it does not matter if the end of contract rate is £44, £52 or £99.

ValiantSon

StevieJ wrote: »

I would be paying £44 instead of £52, a better start position for negotiating I think. My point is that the offer is disingenuous and people should be careful of 'Greeks bearing gifts'

You might want to check that with them. It is most likely that at the end of your current fixed period the full price will not be £44. The £44 they quoted when you took out the deal was the full price for your services at that time, but they can (and will rise), so it is only indicative, not a guarantee. They have now increased the standard price, so at current prices your end of discount period will see your price rise to £52 (and it could be higher if BT increase prices again before then).