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  • This seems to be a really big scam going on all over the place. Somebody must be making a fortune!!

    Others have mentioned on here as well - how do things like this get brought to Martin's attention for him to take it up?

    It is all very well us all bumping our gums on here but that is not going to get anything done.
  • MRS_TO_BE_2
    MRS_TO_BE_2 Posts: 666 Forumite
    Vodafone say they are adding a charge to account bar from 1st august 08 but you need to ring up then to have it applied.
  • Soubrette
    Soubrette Posts: 4,118 Forumite
    Has anyone who had money stolen off them by Innov8 actually received a refund yet?

    It's been about 3 weeks since I was told I would get a refund. I emailed last week to ask where it was, and was told that it had been sent recorded delivery and I should have received it. I hadn't, so I asked them to tell me when it had been sent, and I haven't received a reply since, even though I've emailed them twice. Fortunately for me, they say it was sent recorded delivery, so there will be proof that I never received it.

    If they are trying to demonstrate that they aren't a crooked company, then they are doing a bad job at it.

    I got a £5 postal order :j

    It probably covers the costs I've incurred but not the time I've spent :)

    Sou
  • forcandle
    forcandle Posts: 10 Forumite
    Soubrette wrote: »
    I got a £5 postal order :j

    It probably covers the costs I've incurred but not the time I've spent :)

    Sou

    Nothing through for me yet.................:confused:
    A shadowy flight into the dangerous world of a man who does not exist.

    A young loner on a crusade to champion the cause of the innocent,
    the helpless, the powerless, in a world of criminals who operate above the law.
  • Amazingly I actually got a £5 postal order. It's taken weeks and weeks for them to send it out, and it in no way covers the time I've spent dealing with this thing, but it pays for the money they stole off me.

    I discovered that one of the directors of Dialogue is actually in the UK phone book. It might be interesting to see what he has to say, considering Dialogue make money each time Innov8 steal money off us, and do nothing to stop it.
  • A_Star
    A_Star Posts: 361 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I recieved a junk text a couple of weeks ago from 80160 but didn't think anything of it at the time, but I've just had my bill and I've been charged £1.50 for it! I never sign up for any text services and I don't give my mobile number out without careful consideration.

    Does anyone know how I can stop this and/or get my money back. I wanted to get some opinion before attempting to battle with 3 customer services again!
  • Bufflowbill
    Bufflowbill Posts: 381 Forumite
    Complain to
    http://www.phonepayplus.org.uk/

    PhonepayPlus has the following information about the number 80160.


    This is a shortcode number. This is a text message service charged at premium rate. The types of services operating on this number can be ring tones, jokes, games tarot, chat, mobile internet services (WAP) and more.
    • The costs will vary depending on the nature of the service.
    To stop the service you simply need to open a text with the words STOP ALL (in capitals) to the shortcode number.If you would like to find out more about this service or have a question about it you should contact the company that provides this service which is listed below.

    mBlox Ltd
    1 Oliver's Yard
    55-71 City Road
    London
    EC1Y 1HQ
    Tel: 08712 230 000
    [EMAIL="service@mblox.com%20and%20customercare@mblox.com"]service@mblox.com and customercare@mblox.com[/EMAIL]
  • A_Star
    A_Star Posts: 361 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Thank you, I've now text STOP ALL to them and complained to phone pay plus. I'm a little warey of emailing the company themselves in case they start spamming my email as well!
  • ginjim
    ginjim Posts: 10,078 Forumite
    i entered a wrong text message number and now i have Liz wanting me to hear about her naughty dreams and Katie asking for photos of me:D

    I have texted back yesterday STOP but still getting them:mad::mad:

    Many thanks
  • JAYMARSH2005
    JAYMARSH2005 Posts: 2,718 Forumite
    1,000 Posts Combo Breaker
    Try sending the words STOP ALL
    this is another way of stopping them if STOP doesn't work on its own
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